Variables Not Passing to Paypal

Hi

done my client a site a couple of months ago using powerstore 2, but when using paypal we enter our details in paypal, choose options for payment card etc... click pay and it goes through the motions then goes back to the site saying cart is empty,

It looks to me like the cart variables are not getting passed through with the shipping etc... can someone have a look please, site is timberwiseuk.com all you have to do is go through to paypal and you will see there is no prices there, I tried to purchase something, went through everything and no orders were stored, and paypal took no money!

If I put my correct address in it redirects me to cart page, I do not seem to be going to confirm page neither, where has it gone wrong?

what is the address in the address bar when you get to the checkout page?

What is the address in the address bar when you get to the cart is empty page?

Are you testing using PayPal Express checkout?

Or are you entering your credit card information?

  If I put my correct address in it redirects me to cart page  

I'm not sure what you mean by this, please explain in more detail.

Hi Jason

I look at a product and the trail is as follows,

productdetail.php --> Cart.php --> Checkout.php --> Paypal Website

I am not testing paypal express it is a live working thing,

By this "If I put my correct address in it redirects me to cart page" I mean if i put my correct details into paypal IE use correct credentials it just goes back to the cart.php page and says cart empty in the content area, if I add a different address which is different to my billing address for my credit card then the transaction fails.

I have tried 7 times now and everytime nothing happens with paypal, no money taken etc... but am I correct in saying there should be a confirm page somewhere before being sent to paypal?

please send me a link to your site so I can see the problem to better understand the issue.
You say you are using PowerStore 2?

the only time you would be redirected to paypal is using Express Checkout or payPal Standard, Power Store 2 does not support paypal standard.

Hi Jason

it is www(dot)timberwiseuk(dot)com. I got the credentials from paypal same as I have with another powerstore and that one works.

There is a test product there that is what i use,

the problem is domain switching


when you start shopping using the www address, the cart contents are stored in a session for that domain. When paypal directs you back to the site, it is not using the www address, it is leaving the www off, this is not the same domain as far as the session cookie is concerned so the cart is empty.

That is why my initial reply was to ask about the address in the address bar, I wasn't concerned with the page names, but the full address.


in the wa_globals.php page, make sure that the address you enter for the $WAGLOBAL_Root_URL is the full www address.

Hi Jason

Still get a failed transaction even though I changed the globals file! checkout_failure.php?shipping=fail

Anything else I can try?

I even added this to the pp_failure.php page but for some reason it is not sending any info back!

<?php
if(!session_id()) session_start();
echo("Direct Pay Full Request :<br />");
echo("<code>".isset($_SESSION["PP_DirectPayment_postedValues"])?$_SESSION["PP_DirectPayment_postedValues"]:""."</code><br /><br />");
echo("Direct Pay Full Response :<br />");
echo("<code>".isset($_SESSION["PP_DirectPayment"])?$_SESSION["PP_DirectPayment"]:""."</code><br /><br />");
echo("PayPal Express Checkout requests and responses :<br />");
echo("Auth request: ".isset($_SESSION['ECO_Auth_Request'])?$_SESSION['ECO_Auth_Request']:""."<br /><br />");
echo("Auth Result: ".isset($_SESSION['"ECO_Auth_Result'])?$_SESSION['ECO_Auth_Result']:""."<br /><br />");
echo("Get Request: ".isset($_SESSION['ECO_Get_Request'])?$_SESSION['ECO_Get_Request']:""."<br /><br />");
echo("Get Result: ".isset($_SESSION['ECO_Get_Result'])?$_SESSION['"ECO_Get_Result']:""."<br /><br />");
echo("Preocess request: ".isset($_SESSION['"ECO_Process_Request'])?$_SESSION['ECO_Process_Request']:""."<br /><br />");
echo("Process Result: ".isset($_SESSION['ECO_Process_Result'])?$_SESSION['ECO_Process_Result']:""."<br /><br />");
?>

this time it is a shipping issue, what shipping provider did you chose?