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Ps4

Thread began 2/19/2011 2:23 pm by emy302298 | Last modified 4/22/2011 2:25 pm by Jason Byrnes | 1239 views | 8 replies |

emy302298

Ps4

I can not get the powerstore to process the digital download command.

It just sits there and never starts the download..

Firefox browser
1moorehit.com
1moorehit.com/admin
admin
admin

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emy302298

Still Need Help

The hosting carrier is 1and1.com.

Powerstore 4 still hangs up on downloading digital goods.

I have the downloads on the root :/

Please help!!

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Jason ByrnesWebAssist

in the WA_DigitalFilePro/helper_PHP.php file, find thatfollowing line:

php:
$folderPath = rootRelativeToFullFileURL($folderPath);




and change it to:

php:
//$folderPath = rootRelativeToFullFileURL($folderPath);
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emy302298

PS4 Digital Download

I applied the updated as instructed.

Same result.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

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emy302298

PS4 - Support Ticket

Jason,

Thanks for the fast response.

I clicked the link provided, but the latest ticket does not show up in my history.

Thanks,
Mike
<phone # removed>

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Jason ByrnesWebAssist

we resolved this in a phone meeting, it seams the change to the file was not uploading correctly.

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emy302298

Updated from PS4.01 to PS4.5 same issue

Hello Jason:

I recently updated from PS4.01 to PS4.5.

I have the same issue with not being able to download the digital goods.
I tried the code update you provided below into helper.php but still not working.

The site is www.1moorehit.com.
1and1.com is the hosting provider.

Thanks,
Mike

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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