close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating errors

Thread began 2/09/2011 3:02 pm by fdotmedia | Last modified 2/10/2011 8:30 am by Jason Byrnes | 1773 views | 5 replies |

fdotmedia errors

I can get a purchase to go through in test mode, but not in production...

Every card I put through redirects to our checkout_failure.php page...

How do I write out the error details, if any?

I'm stuck, I thought it was working because the test mode worked perfectly - come to find out it doesn't...


Sign in to reply to this post

Jason ByrnesWebAssist

see the "Debugging eCart transaction failed issues" tutorial on the eCart support page:


Sign in to reply to this post


Thanks Jason, but I don't have eCart 5 - I'm using 4.5.2

Subsequently there's no Local Checkout Response - only Local Checkout...

The selection are different...

Quick Update:
I did get a display of the error message...

Line item 1 is invalid

is what it read... I read through 100's of pages and found that that usually meant the "title" has incorrect characters etc... So I hard coded an appropriate title and got the same result...

Sign in to reply to this post

Jason ByrnesWebAssist

One of the bindings from the local checkout response will be Full Request, add the full request binding to the page this will help find the problem.

when posting the full request here, there will be some sensitive data that should be stripped out.

Sign in to reply to this post


This is the Full Request

x_login=XXXXXXXX&x_tran_key=XXXXXXXXXXXXXX&x_version=3.1&x_invoice_num=dmrpne4sasm22qmjueo8ejp5d5&x_test_request=FALSE&x_method=CC&x_type=AUTH_CAPTURE&x_relay_response=FALSE&x_delim_data=TRUE&x_delim_char=::&x_customer_ip= test product (10)&x_line_item=10<|>test product<|>this is a product<|>1<|>10<|>YES&x_card_num=1111111111111111&x_exp_date=1111&x_card_code=111&x_email_customer=TRUE&x_tax_exempt=FALSE&x_first_name=FIRST&x_last_name=NAME&x_address=1 Any Street&x_city=Carson City&x_state=NV&x_zip=89706&x_phone=8888898866&x_fax=&

This is the Full Response

3::1::103::This transaction cannot be accepted.::::P::0::::::10.00::CC::auth_capture::::::::::::::::::::::::::::::::::::::::::::::::::::2E2B0F467CAE345AFFAA7FB76C6FBC99::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::

Any help Jason would be great!

I did a little more research and found out that the error, 103, is "A valid fingerprint, or transaction key is required for this transaction." error... I KNOW for a fact I'm using a valid x_tran_key (I changed it myself) so that leaves a footprint... I have no idea what a footprint is - nor does WA have a place for said footprint...


Sign in to reply to this post

Jason ByrnesWebAssist

this is not the Line Item 1 is invalid message, this is reporting a response code of 3 and a response reason code of 103:
3::1::103::This transaction cannot be accepted.

The documatation:

says the response reason code 103 mans the transaction key is not correct.

"A valid fingerprint, Transaction Key, or password is required for this transaction."

if you are sure the transaction key is valid, you should contact to see why this is happening.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...