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HTML Editor 3 - wrong image path

Thread began 2/07/2011 5:43 am by gstoyle396649 | Last modified 2/15/2011 11:19 am by Jason Byrnes | 2000 views | 7 replies |

gstoyle396649

HTML Editor 3 - wrong image path

I've just upgraded to v3.

I've set the upload directory in site settings to 'assets/editor_uploads'. The actual upload works fine.

However, I have a folder structure on the site with sub directories, but the upload path doesn't change. Obviously if the page referencing the image is 2 folders below the root the path would need to be '../../assets/editor_uploads'.

At the moment I'm having to edit the path manually for each image depending on the location of the page referencing it...not ideal!

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

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gstoyle396649

How do I get to my support tickets?

I click the link you posted and it takes me to a login form, which then brings me back here.

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Jason ByrnesWebAssist

If you are logged into your webassist user account, the link:
supporthistory.php

should bring you to the support history page where you can view your open support incidents.

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JPowell

Having same problem...

I am having the same problem. If my results page is in the root folder, i.e. page.php, my path to my image may be images/001.jpg. But the page with the editor is in a sub folder containing all of my password protected CMS pages, cms/pages/insert.php. So, when I create the page, it shows up fine on the results page, page.php, but in the editor, two folders down, the image links are off. This was not happening in HTML Editor 2. At this point, I am going back to version 2 as clients are complaining that they can't see the images in the editor.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

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mail356517

Same Here.

If I upload an image to a folder located at "www.mydomain.com/secure/images".

It uploads OK.

When I select it in the editor, the URL is showing "secure/images/banner.jpg" but there is no image preview (red X). When I OK it, the image does not show in the HTML Editor, but once the form is updated, it shows on my results page. ....However HTML Editor is showing up as no image!!

If I manually edit the URL, to remove "secure/" it shows it OK in HTMLEditor, but does not show on the results page!

SOLUTION: I have to change my webassist/kfm/configuration.php file so that is reads $kfm_userfiles_output = '../../secure/images/';

I can only set the image upload to the same folder as the page I'm working in. I can't set my image upload folder to a single generic folder located outside this secure folder.... Very Annoying.!

I think this was a backward step upgrading to V3 - we won't be upgrading any other sites as it's too clumsy to use and needs constant tweaks to configure it to work on each site.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

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