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What's wrong with this form? (that submits to PayPal)

Thread began 2/01/2011 12:25 pm by Nathon Jones Web Design | Last modified 2/10/2011 8:00 am by Nathon Jones Web Design | 1206 views | 7 replies |

Nathon Jones Web Design

What's wrong with this form? (that submits to PayPal)

I just can't get the shipping variable to pass to PayPal. Everything else works perfectly.

<form action="https://www.paypal.com/cgi-bin/webscr" method="post">
<input type="hidden" name="cmd" value="_cart">
<input type="hidden" name="upload" value="1">
<input type="hidden" name="business" value="myaccount@paypal.com">
<%spCART_Index = spCART.DisplayIndex - 2%>
<%
while (NOT WA_eCart_EOF(spCART))
%>
<%spCART_Index = spCART_Index + 1%>
<% 'WA eCart Validation
if ((WA_eCart_FormatNumber(WA_eCart_DisplayInfo(spCART, "Price") - ((WA_eCart_DisplayInfo(spCART, "Price")/WA_eCart_TotalColumn(spCART, "TotalPrice")) * WA_eCart_GetDiscounts(spCART)), false, 2) > 0)) then
%>
<input type="hidden" name="item_name_<%=spCART_Index+1%>" value="<%=WA_eCart_DisplayInfo(spCART, "Name")%><%IF (WA_eCart_DisplayInfo(spCART, "Description")) <> "" Then%> (<%=WA_eCart_DisplayInfo(spCART, "Description")%>)<%End IF%>">
<input type="hidden" name="amount_<%=spCART_Index+1%>" value="<%=WA_eCart_DisplayInfo(spCART, "Price")%>">
<input type="hidden" name="quantity_<%=spCART_Index+1%>" value="<%=WA_eCart_DisplayInfo(spCART, "Quantity")%>">
<% 'WA eCart Validation
else
spCART_Index = spCART_Index - 1
end if
%>
<%
set spCART = WA_eCart_MoveNext(spCART)
wend
set spCART = WA_eCart_MoveFirst(spCART)
%>
<input type="hidden" name="shipping" value="<%=WA_eCart_GetShipping(spCART)%>">
<input type="hidden" name="currency_code" value="GBP">
<input type="hidden" name="page_style" value="SPN">
<input name="spCART_Checkout_1" type="image" value="Proceed to Checkout" src="heather-plants/btn-proceedcheckout-off.png" alt="Checkout">
</form>

PayPal support recommended that I tick the "Click here to allow transaction-based postage values to override the profile postage settings listed above (if profile settings are enabled)." in my PayPal postage calculations settings page, which I've done, but it hasn't resolved the situation.

The site in question is www.heatherplants.co.uk and, if you wish to test it, you'll need to add over £10 of product to the cart before a shipping value will appear.

Appreciate, as ever, any advice offered. Thank you.
Nath.

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Jason ByrnesWebAssist

Shipping is not a valid variable for an uploaded cart. Use handling_cart instead:
<input type="hidden" name="handling_cart" value="<%=WA_eCart_GetShipping(spCART)%>">



see the html variable reference for details on valid variables:
e_howto_html_Appx_websitestandard_htmlvariables

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Nathon Jones Web Design

terrific

As ever, you sort the problem. Thank you Jason.

PayPal merchant technical support insisted that the variable was either "shipping" or "shippingAMT". They are currently looking into the matter with their "second line" technical team and yet here you are sorting the issue in a few minutes.

Superb support again. Thanks man.

Nath.

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Jason ByrnesWebAssist

glad to hear it is working.

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Nathon Jones Web Design

only showing as packing?

Hi Jason,

I've just spotted a problem with the solution you'd previously recommended.

When a user progresses from our website to PayPal everything is fine in terms of the Postage & Packing that's listed on PayPal however, once the transaction has been completed and we're reviewing the order in the merchants PayPal account, the Postage & Packing fee is listed as just "Packing" with a zero fee listed for "Postage" above it.

We'd prefer it if the Postage and Packing fee was just listed under Postage as this is more representative of an expense that we incur when a customer places an order.

Is this something to do with passing the variable as "handling_cart"? Should it be called something else?

I'll chase up PayPal support but I would appreciate any advice that you could offer. Thank you.

Regards
Nath.

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Jason ByrnesWebAssist

that's really a limitation to how paypal works.


the only valid variable that they offer according the API documentation for an uploaded shopping cart is the handling_cart variable:

e_howto_html_Appx_websitestandard_htmlvariables#id08A6HH0D0TA

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Nathon Jones Web Design

That's a shame.

It's odd though, when you initially arrive at the PayPal payment page, that it is listed as "Postage and Packing" only to, then, be listed differently on the receipt. Frustrating.

Thanks for the help. I'll see what PayPal support recommend.

Nath.

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Nathon Jones Web Design

PayPal solution

Hi. The PayPal solution was as follows:

The variables are shipping_1 and shipping2_1.

This would charge (<%=WA_eCart_GetShipping(spCART)%>) shipping for the order regardless of how many items are purchased.

<input type="hidden" name="shipping_1" value="<%=WA_eCart_GetShipping(spCART)%>">
<input type="hidden" name="shipping2_1" value="0">

Seems to be working.
Nath.

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