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Blank page on Submit URGENT

Thread began 1/25/2011 6:28 pm by DaveTurton | Last modified 1/28/2011 2:07 pm by Jason Byrnes | 1942 views | 14 replies |

DaveTurton

Blank page on Submit URGENT

Here is the form page I have set up

vpseminar.php

Upon hitting submit the progress bar shows up and then proceeds to a blank page. It's supposed to kick to vpseminar-ty.php This website sits on the clients server so I'm not sure how to trouble shoot this. I'm used to Godaddy or Network Solutions where the form normally works.

here is a link to the PHP specs

php.php

Can someone please look at this? I'm in a jam.

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anonymous

Dave,

Can you confirm that all the files have been uploaded to your server (in the WebAssist folder)?

If that all looks to be there, the next you should do - if you can - is post the code from your page here. My guess is that something is out of whack but I (or others on here) would need to see the code to trouble shoot what it could be.

Best regards,

Brian

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DarylBeta Tester

Just a thought, could it be because the form redirects you back to the page with the form on rather than vpseminar-ty.php (which does exist).

So maybe either the redirect page is wrong, or the validation is broken...

Just some thoughts, but not a solution I'm afraid.

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anonymous

Originally Said By: Daryl
  Just a thought, could it be because the form redirects you back to the page with the form on rather than vpseminar-ty.php (which does exist).

So maybe either the redirect page is wrong, or the validation is broken...

Just some thoughts, but not a solution I'm afraid.  



Daryl,

Typically, the way Dave has it would be ok... in other words the form processes on its own page and then when the processing is done (such as Universal Email), you then have Universal Email or DataAssist redirect to the thank you page or any other page after processing is complete. But, it is hard to find where the error is without seeing the code. We need to know what he's trying to do first.

Warmest regards,

Brian

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Jason ByrnesWebAssist

when page shows blank, it means that error reporting is turned off.


add the following code at line 1 to turn error reporting on:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>
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DaveTurton

okay, I pasted the code and it gave me this response.

Warning: chdir(): Permission denied (errno 13) in C:\inetpub\wwwroot\webassist\email\mailformatting_php.php on line 139 Warning: chdir(): No such file or directory (errno 2) in C:\inetpub\wwwroot\webassist\email\mailformatting_php.php on line 140 Warning: require(templates.php): failed to open stream: No such file or directory in C:\inetpub\wwwroot\webassist\email\mailformatting_php.php on line 142 Fatal error: require(): Failed opening required 'templates.php' (include_path='.;C:\php\pear') in C:\inetpub\wwwroot\webassist\email\mailformatting_php.php on line 142

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Jason ByrnesWebAssist

sounds like the webassist/email/templates folder is not uploaded to the site, maker sure to upload that folder.

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DaveTurton

Well it's all there with the same result. The reason this doesn't have the Captcha is that when it displayed it didn't show the letters in the rough area. It was just the rough area and what looked like two skinny black lines, like crosshairs, in the middle. So I ended up just rebuilding the form without it.

I'll try building it again and see if the result changes.

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DaveTurton

I've rebuilt it the same way I do on every other website and they all work. This is what the captcha looked like the first time. Is it something on their server? It's on an IIS6 Windows 2003 server.

vpseminar.php

Is there something missing or disabled on that php.php page?

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Jason ByrnesWebAssist

this is an issue with the gd library on the server...


you can try editing the webassist/captcha/wavt_captchasecurityimages.php file. look for:

php:
$captcha = imagecreatetruecolor($width, $height);




and change it to:

php:
$captcha = imagecreate($width, $height);
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