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PowerStore was unable to activate

Thread began 1/23/2011 8:12 pm by avcompinc | Last modified 1/26/2011 8:01 am by Jason Byrnes | 1401 views | 3 replies |

1/23/2011 8:12 pm | #1 avcompinc

PowerStore was unable to activate

Serial Number

ERROR: PowerStore was unable to activate for some reason. Ensure that all PowerStore files are uploaded to your server correctly and try again. If this problem persists, visit WebAssist Support for assistance.

I have made sure all the files are uploaded correctly and still receiving this error.

install

Please help ... need to make this store live.

1/24/2011 8:40 am | #2 Jason ByrnesWebAssist

usually this happens if there is a problem creating a cURL connection to the webassist server.

to test the cURL connection to the webassist server, create a new php file with the following code in it:

php:

<?php

error_reporting(E_ALL);

ini_set('display_errors','on');

$c = curl_init();

curl_setopt($c, CURLOPT_URL, "https://www.webassist.com/");

curl_setopt($c, CURLOPT_TIMEOUT, 90);

curl_setopt($c, CURLOPT_POST, 1);

curl_setopt($c, CURLOPT_SSL_VERIFYPEER, 0);

curl_setopt($c, CURLOPT_RETURNTRANSFER, 1);

curl_setopt($c, CURLOPT_POSTFIELDS, "");

$result = curl_exec($c);



if(!curl_errno($c)){

  $info = curl_getinfo($c);

  echo 'Took ' . $info['total_time'] . ' seconds to send a request to ' . $info['url'];

} else {

  echo 'Curl error: ' . curl_error($c);

} 

?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

<head>

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />

<title>Untitled Document</title>

</head>



<body>

</body>

</html>

upload this to the server and report back the results of testing it.

1/25/2011 9:05 pm | #3 avcompinc

cURL_exec not active

Hi Brian ... thank you for the code .. the cURL_exec for PHP was not active on the server. It is now active.

Does the curl_exec have to be active for the life of PowerStore being on the server or can it be deactivated once the install has been done?

1/26/2011 8:01 am | #4 Jason ByrnesWebAssist

Yes, cURL is required. Power Store will use cURL to connect to the Payment gateways and shippping rate lookup providers.

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