close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Installation Wizard Issues

Thread began 1/11/2011 3:43 pm by photoeyes2u348674 | Last modified 1/17/2011 5:03 pm by Jason Byrnes | 1789 views | 10 replies |

photoeyes2u348674

Installation Wizard Issues

I can't get past the step 3. I get the error message telling me to have the correct server/hostname, username and password. I have spent considerable time trying to put in the right data. What exactly is the "server/host name"? Is that the web address without the www.? Do you put the username and password you use to log into your cPanel in those fields? I have contacted my web host (Hostgator) and they aren't that familiar with Powergallery. They couldn't help me. They said typically you use the web address without the www for the server/host name.

I have set up a new php database with username that is correct. That field is gray. The server/hostname, username and password fields are the ones that are red. I have set up a ticket here but haven't resolved the issue yet. I am very frustrated and want to get this fixed. Help?

Sign in to reply to this post

Jason ByrnesWebAssist

no, you do not use the cpanel user name and password for this, you use the MySQL Database Username and password.

the server hostname is the one address for the mysql server. If host gator is saying that it is the hostname with out the www, then try using that, but make sure you are using the correct username and password combination for the mysql database, again, this is not the cpanel username and password.

Sign in to reply to this post

photoeyes2u348674

Thanks for your prompt reply. I am setting up a new username and password for the database. I will try that.

Sign in to reply to this post

photoeyes2u348674

I got back with Hostgator and a tech told me to put "localhost" in the "server/hostname" field. I had set up a new database with the username and password for just that database. It worked!! Now I am in the process of completing the installation wizard.

Sign in to reply to this post

Jason ByrnesWebAssist

Awesome, glad to hear it worked.

Sign in to reply to this post

light_ndubuizu407087

Can get past Step 1

Hello,

I've been trying to install Power galley 1.2.1 on my local server (my computer) but it keeps giving me an error: ERROR: All of the attributes below need to check out before you can proceed to the next step.

The problem is, all the items are checked! I tried click 'run check again' but nothing happened. i am so confused right now. I've attached a screenshot of how it looks. What do i do?

Sign in to reply to this post

Jason ByrnesWebAssist

most likely cURL is not enabled in your php installation.

try creating a blank php page with the following code on it:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
$c curl_init();
curl_setopt($cCURLOPT_URL"https://www.webassist.com/");
curl_setopt($cCURLOPT_TIMEOUT90);
curl_setopt($cCURLOPT_POST1);
curl_setopt($cCURLOPT_SSL_VERIFYPEER0);
curl_setopt($cCURLOPT_RETURNTRANSFER1);
curl_setopt($cCURLOPT_POSTFIELDS"");
$result curl_exec($c);

if(!
curl_errno($c)){
  
$info curl_getinfo($c);
  echo 
'Took ' $info['total_time'] . ' seconds to send a request to ' $info['url'];
} else {
  echo 
'Curl error: ' curl_error($c);

?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<title>Untitled Document</title>
</head>

<body>
</body>
</html>



My guess is that you will get an error saying the function cURL init is not defined.

if that is the case, you will need to enable cURL in the php.ini.
showpost.php?p=14254&postcount=2

Sign in to reply to this post

light_ndubuizu407087

Thanks alot. It worked!

Sign in to reply to this post

Jason ByrnesWebAssist

Great, glad to hear it is working.

Sign in to reply to this post

light_ndubuizu407087

Sorry, another error.
Its now showing this,
PHP Warning: mysql_free_result() expects parameter 1 to be resource, boolean given in C:\inetpub\wwwroot\sefschools\gallery\install_gallery\watermark.php on line 5

What do i do?

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...