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Installation Wizard Issues

Thread began 1/11/2011 12:43 pm by photoeyes2u348674 | Last modified 1/17/2011 2:03 pm by Jason Byrnes | 3864 views | 10 replies |

1/11/2011 12:43 pm | #1 photoeyes2u348674

Installation Wizard Issues

I can't get past the step 3. I get the error message telling me to have the correct server/hostname, username and password. I have spent considerable time trying to put in the right data. What exactly is the "server/host name"? Is that the web address without the www.? Do you put the username and password you use to log into your cPanel in those fields? I have contacted my web host (Hostgator) and they aren't that familiar with Powergallery. They couldn't help me. They said typically you use the web address without the www for the server/host name.

I have set up a new php database with username that is correct. That field is gray. The server/hostname, username and password fields are the ones that are red. I have set up a ticket here but haven't resolved the issue yet. I am very frustrated and want to get this fixed. Help?

1/11/2011 2:16 pm | #2 Jason ByrnesWebAssist

no, you do not use the cpanel user name and password for this, you use the MySQL Database Username and password.

the server hostname is the one address for the mysql server. If host gator is saying that it is the hostname with out the www, then try using that, but make sure you are using the correct username and password combination for the mysql database, again, this is not the cpanel username and password.

1/11/2011 3:05 pm | #3 photoeyes2u348674

Thanks for your prompt reply. I am setting up a new username and password for the database. I will try that.

1/11/2011 10:30 pm | #4 photoeyes2u348674

I got back with Hostgator and a tech told me to put "localhost" in the "server/hostname" field. I had set up a new database with the username and password for just that database. It worked!! Now I am in the process of completing the installation wizard.

1/12/2011 6:56 am | #5 Jason ByrnesWebAssist

Awesome, glad to hear it worked.

1/17/2011 7:16 am | #6 light_ndubuizu407087

Can get past Step 1

Hello,

I've been trying to install Power galley 1.2.1 on my local server (my computer) but it keeps giving me an error: ERROR: All of the attributes below need to check out before you can proceed to the next step.

The problem is, all the items are checked! I tried click 'run check again' but nothing happened. i am so confused right now. I've attached a screenshot of how it looks. What do i do?

1/17/2011 7:57 am | #7 Jason ByrnesWebAssist

most likely cURL is not enabled in your php installation.

try creating a blank php page with the following code on it:

php:

<?php

error_reporting(E_ALL);

ini_set('display_errors','on');

$c = curl_init();

curl_setopt($c, CURLOPT_URL, "https://www.webassist.com/");

curl_setopt($c, CURLOPT_TIMEOUT, 90);

curl_setopt($c, CURLOPT_POST, 1);

curl_setopt($c, CURLOPT_SSL_VERIFYPEER, 0);

curl_setopt($c, CURLOPT_RETURNTRANSFER, 1);

curl_setopt($c, CURLOPT_POSTFIELDS, "");

$result = curl_exec($c);



if(!curl_errno($c)){

  $info = curl_getinfo($c);

  echo 'Took ' . $info['total_time'] . ' seconds to send a request to ' . $info['url'];

} else {

  echo 'Curl error: ' . curl_error($c);

} 

?>

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

<head>

<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />

<title>Untitled Document</title>

</head>



<body>

</body>

</html>

My guess is that you will get an error saying the function cURL init is not defined.

if that is the case, you will need to enable cURL in the php.ini.
showpost.php?p=14254&postcount=2

1/17/2011 11:38 am | #8 light_ndubuizu407087

Thanks alot. It worked!

1/17/2011 11:57 am | #9 Jason ByrnesWebAssist

Great, glad to hear it is working.

1/17/2011 12:03 pm | #10 light_ndubuizu407087

Sorry, another error.
Its now showing this,
PHP Warning: mysql_free_result() expects parameter 1 to be resource, boolean given in C:\inetpub\wwwroot\sefschools\gallery\install_gallery\watermark.php on line 5

What do i do?

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