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Receipt Values not showing on receipt

Thread began 1/11/2011 11:15 am by elewis93815 | Last modified 1/14/2011 2:28 pm by Jason Byrnes | 1015 views | 7 replies |

elewis93815

Receipt Values not showing on receipt

On my receipt page I have added a section to show delivery info including a Delivery Name, Address, Email, Phone Number. Also included is a Delivery Date (entered as a Date Picker) and a check box for whether they have chose delivery or pick up.

On my receipt, the Date and check box is not showing.

I would like it to read as follows;

My Name
123 Main Street
My Town, Mn 55555
Delivery 1-15-11 9am

I've attached the pages to review.

Thanks
Jackie

Attached Files
CC Reciept Info.zip
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Jason ByrnesWebAssist

well, if the values are not showing in the reciept, that means there is an issue with the session variables getting set.

The first problem i see is on the checkout page, the delivery and pickup checkboxes do not have a checked value, this means that they will not post any value to the confirm page, so there will not be a value to set the session variables to, you need to give those checkboxes a value.


on the checkout page, the form elements for delivery date and time are:
<input id="datepicker_1" name="deliveryDateCal" type="text" /></td>
<input name="DeliveryTime" type="text" id="DeliveryTime" value="9am -11am or 1pm - 3pm" size="30" />

they are named "deliveryDateCal" and "DeliveryTime"

now keep in mind the work flow, the checkout page posts to the confirm page, so you need to have set session value behaviors on the confirm page.

you also need to have hidden form elements on the confirm page with the same name to capture these values.


I can see on the confirm page from another ticket that you do have the set session value code in place to set the following sessions:
eCartCheckoutForm_checkboxDelivery
eCartCheckoutForm_deliveryDateCal
eCartCheckoutForm_DeliveryTime
eCartCheckoutForm_checkboxPickup
eCartCheckoutForm_PickUpCal
eCartCheckoutForm_pickUpTime


couple of problems though:
1) Thecheckbox delivery form element is using the wrong session:
<input type="hidden" name="checkboxDelivery" id="checkboxDelivery" value="<?php echo ((isset($_SESSION["eCartCheckoutForm_v"]))?$_SESSION["eCartCheckoutForm_checkboxDelivery"]:"") ?>" />

this should be:
<input type="hidden" name="checkboxDelivery" id="checkboxDelivery" value="<?php echo ((isset($_SESSION["eCartCheckoutForm_checkboxDelivery"]))?$_SESSION["eCartCheckoutForm_checkboxDelivery"]:"") ?>" />

2) these are not the same session variables that are being used in the receipt.

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elewis93815

thank you Jason, this situation was originated in a ticket with Ray and has been resolved.

Thank you again for your help!

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Jason ByrnesWebAssist

ok, glad to hear it is working.

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elewis93815

Originally Said By: Jason Byrnes
  ok, glad to hear it is working.  



Hello again Jason,

This doesn't seem to ever end. Our client called today to say that they are not getting any type of notification that an order has been placed. The customer is getting their receipt however, the actual store isn't getting anything. I was quite sure that Ray and I set this up when we spoke the first time but that doesn't seem to be the case. I have attached the files that I think are relevant. Not sure where if I have a typo somewhere or what????

Thanks
Jackie

Attached Files
CC 1-14-11.zip
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Jason ByrnesWebAssist

on the confirm page, double click the Universal Email server behavior, make sure that the store owners email address is set as the either a cc address, or added to the To list of recipients.

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elewis93815

Thank you very much. I didn't not see their email address listed and I did go ahead and add it and place an order. I'll check with them to make sure they received the order.

Thank you!

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Jason ByrnesWebAssist

you're welcome.

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