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Display issues while "transferring data" from client's website/db

Thread began 12/30/2010 11:06 am by kbettenc296716 | Last modified 1/26/2011 9:48 am by Jason Byrnes | 2075 views | 6 replies |

12/30/2010 11:06 am | #1 kbettenc296716

Display issues while "transferring data" from client's website/db

When you first bring up a screen using Power Gallery 1.2.0, the browser says it is "transferring data" from the client's website. During that time is you mouse-over an image you get a strange tip box like 1##title## and if you click the image you are sent to a white page with the larger image on it. Moments later when done "transferring date" everything works fine. Can this be prevented as it happens every time and my client is complaining. It takes 9-10 seconds to finish "transferring data" Some kind of progress bar would be nice. Any help with this would be excellent. Thanks

12/30/2010 11:14 am | #2 Jason ByrnesWebAssist

can you post a link where i could see the problem to get an idea of what is going wrong.

12/30/2010 12:17 pm | #3 kbettenc296716

Sorry, I meant to

salt-marshes.php

I am also using PowerCMS on this page. Perhaps that is the delay factor.

12/30/2010 12:44 pm | #4 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

1/24/2011 9:57 am | #5 kbettenc296716

Can you re-open this ticket

The ISP says they have done everything they could to improve response time on this issue and the problem still exists for me and the client. They are not getting the same problem when they try it. I am on WiFi and my client maybe also as well as many other people who come to the site. My client still wants some kind of "progress bar" to appear during this period of time. Perhaps you have some other ideas that might help. I am going to try an experiment on a client that is not on the ISP readyhosting.com. I will let you know what the results are. Ticket is 122716.

1/25/2011 2:26 pm | #6 kbettenc296716

Results from another ISP

test.php
This is from a previous version of Power Gallery on another ISP. It works great, no delays. I'm not quite sure what that means, clearly the older version is faster but the ISP could be faster as well.
I am going to try the grid/lightbox, previous version, on the readyhosting ISP and see if that makes any difference.
Is there any possibility of making the Chrome fix to the previous version?

1/26/2011 9:48 am | #7 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

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