close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Display issues while "transferring data" from client's website/db

Thread began 12/30/2010 2:06 pm by kbettenc296716 | Last modified 1/26/2011 12:48 pm by Jason Byrnes | 1075 views | 6 replies |

kbettenc296716

Display issues while "transferring data" from client's website/db

When you first bring up a screen using Power Gallery 1.2.0, the browser says it is "transferring data" from the client's website. During that time is you mouse-over an image you get a strange tip box like 1##title## and if you click the image you are sent to a white page with the larger image on it. Moments later when done "transferring date" everything works fine. Can this be prevented as it happens every time and my client is complaining. It takes 9-10 seconds to finish "transferring data" Some kind of progress bar would be nice. Any help with this would be excellent. Thanks

Sign in to reply to this post

Jason ByrnesWebAssist

can you post a link where i could see the problem to get an idea of what is going wrong.

Sign in to reply to this post

kbettenc296716

Sorry, I meant to

salt-marshes.php

I am also using PowerCMS on this page. Perhaps that is the delay factor.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

Sign in to reply to this post

kbettenc296716

Can you re-open this ticket

The ISP says they have done everything they could to improve response time on this issue and the problem still exists for me and the client. They are not getting the same problem when they try it. I am on WiFi and my client maybe also as well as many other people who come to the site. My client still wants some kind of "progress bar" to appear during this period of time. Perhaps you have some other ideas that might help. I am going to try an experiment on a client that is not on the ISP readyhosting.com. I will let you know what the results are. Ticket is 122716.

Sign in to reply to this post

kbettenc296716

Results from another ISP

test.php
This is from a previous version of Power Gallery on another ISP. It works great, no delays. I'm not quite sure what that means, clearly the older version is faster but the ISP could be faster as well.
I am going to try the grid/lightbox, previous version, on the readyhosting ISP and see if that makes any difference.
Is there any possibility of making the Chrome fix to the previous version?

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...