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Verification Email

Thread began 6/19/2009 9:19 pm by Jon Gibson | Last modified 7/09/2009 10:56 pm by Jon Gibson | 5605 views | 10 replies |

Jon GibsonBeta Tester

Verification Email

Hello:

Had a weird experience today with the verification email. I was demoing the registration process and when I went to my email account (using a new mac book pro, Safari 4 non-beta) the confirmation code was not a link.

Now at home, on my own computer (an iMac with Safari 4 non-beta) the confirmation code is a link.

I looked at the code and could not tell how to make sure the code was contained within a link.

This sounds like a glitch to me, but if anyone knows a way to ensure that the confirmation code is a link, I would really appreciate it.

Thank you,
Jon

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Jon GibsonBeta Tester

No Emails either

Now, none of the verification emails are being sent. My users are able to register, but they never receive the verification email. Users have logged in and hit the VERIFY button, but the email still does not get sent.

I have closed all programs, restarted my computer and tried a few code variations, but nothing has helped.

I am using the latest build of UE: 3.0.6

Thank you,
Jon

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Ray BorduinWebAssist

Maybe try updating a line in the mail include file.

Update:

$lineEnd = "\r\n";

to:

$lineEnd = "\n";

We made this update to prevent a spam filter error on Windows php servers, but it appears some LINUX servers are not sending mail properly with the windows style line break.

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Jon GibsonBeta Tester

Thank You

Thank you Ray, that appears to have done the trick (mail_PHP.php file).

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Jon GibsonBeta Tester

Email problem 2

It seems now that some of the email verifications are not being sent, specifically with @cox.net and @yahoo.com accounts. The always are dumped in the spam box for @yahoo accounts, but I can deal with that.

Again, using latest versions of registration and UE. Although, the registration was created using the solution pack which was utilizing 3.0.5 (I believe).

Any suggestions?

Thank you!
Jon

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Ray BorduinWebAssist

It is probably a spam filter for both. Have you run your content through a spam checker to see if it is likely to be flagged? You can use something like: check_mqs.php

or many others available on the web.

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Jon GibsonBeta Tester

Ran it

Okay Ray, I ran the test and got a 0! :) lol.

I attached the screenshot and hopefully you can help me decipher where to look.

I have tried the following for each error message:
SPAM ERROR: Missing blank line between message header and body - 25 points
Steps tried:
1. Added HTML returns <br /> (in code, which I know would not help) to each of the Email templates
2. Tried looking for /r/n new lines but could find none that seemed to matter.

SPAM ERROR: Missing To: header - 16 points
1. Added " " . (WAGLOBAL_Registration_Email_TO) . " "; to the $MailTo variable (line 5 of my WAUE_users_Registration_1.php file.

SPAM ERROR: BODY: Weird repeated double-quotation marks - 28 points

The people who are not receiving their email are the aforementioned email account types and registered when using version 3.0.6 of UE (after upgrading). There were apparently no problems prior using 3.0.5.

Thank you Ray for the suggestion. It was alarming to see my score of 0.

If you can help me fix at least the 28 pointer, I would be (again) extremely grateful.

Thank you,
Jon

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Ray BorduinWebAssist

Give me a call at the webassist main line extension 103. I'll help you debug and fix the problem since it appears you can reproduce and see errors about the problem I should have no problem addressing it.

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Jon GibsonBeta Tester

Thanks Ray

I left you a message and will try again Monday. We could not have worked on it today anyway, because I am receiving a 500 Internal Server Error (data is still being received by my mysql db). So now it is really messed up:)

The error also mentioned something about TomCat? Does the Registration Solution or UE utilize that?

Thank you!
Jon

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Ray BorduinWebAssist

No that is another error with your server itself. Once you have it working go ahead and try giving me a call again. I got your message, no need to continue discussing this in the public forum.

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