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help files within the extension are missing

Thread began 12/02/2010 12:04 pm by CraigR | Last modified 12/02/2010 6:21 pm by CraigR | 828 views | 3 replies |

12/02/2010 12:04 pm | #1 CraigRBeta Tester

help files within the extension are missing

just tried to access the help files, I just get some xml

example below

<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>html-help/315/sa_tut_03_01.htm</Key>
<RequestId>6767DFD722AE797F</RequestId>
−
<HostId>
1Veiz7EVKCsaPsZsVnk4kZfG+Z1uI/UNNq2owPvOx4AGVvRi5DHmNTvUVn2KBP5R
</HostId>

12/02/2010 1:37 pm | #2 neilo

Do you mean accessing the help pages from within the SiteSculptor UI? I don't experience that problem, it may be dependent upon which screen you access the help link from.

From my first screen, when clicking the help button, it takes me to:

index.htm#ss_01.htm

Where are you clicking the help button?

12/02/2010 4:35 pm | #3 Neil Beadle

Hi Craig,

It looks like there is an incorrect link in the Site Sculptor help files. Can you point out where you clicked that link? That particular page does not exist, but the help files themselves should still work fine.

-Neil

12/02/2010 6:21 pm | #4 CraigRBeta Tester

i'll have to retrace my steps.

i tried this a few hours ago and got the error, now I can't reproduce it.

it's there somewhere

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