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Email verification issue

Thread began 11/15/2010 5:49 pm by massimo173451 | Last modified 11/22/2010 11:27 am by Jason Byrnes | 915 views | 7 replies |

massimo173451

Email verification issue

Hi after registrer a new user (PS4), receives email welcome message with link for check his/her profile, the link is not enabled because, I think, email verification not received. Why this strange behaviour?


Massimo

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Jason ByrnesWebAssist

the email generated by the registration is a plain text email, this is why the link is not clickable, it uses a plain text email format to prevent the email message from being ttreated as spam.


you can edit the email template:
WA_UniversalEmail/Email_Templates/registration.php


change:

php:
<?php echo($WAGLOBAL_Root_URL); ?>users_profile.php




to:

php:
<a href="<?php echo($WAGLOBAL_Root_URL); ?>users_profile.php"><?php echo($WAGLOBAL_Root_URL); ?>users_profile.php</a>



to convert it to a clickable link.

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massimo173451

Sorry Jason for misunderstanding, but the link received by email is active only if the user is logged in the web site (clicking on the link sent by email). I have tried to reproduce the issue on my web site under costruction, the error received is 404. If you want reproduce the error try the registration on web site, then close main page, click on the link received by email ,the error 404 is there, normally I should have the login page (because the user is not logged in web site) not the user_profile page. Is there anything wrong in the UE or PS4?


Massimo

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Jason ByrnesWebAssist

ahh, now the issue makes sense, on he profile page, find the following line of code:

php:
WA_Auth_RestrictAccess("users_LogIn.php");




and change it to:

php:
WA_Auth_RestrictAccess("users_logIn.php");
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Endrio

Wrong code

The code it's still wrong, chancge with this below


WA_Auth_RestrictAccess("users_login.php");

Endrio

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massimo173451

Thank you Endrio, already done. But Jason I suppose when the user receive the welcome message, should receive before the email verification (users_confirm.php and verification.php), for avoid spam, why this not happens and the user receive only the welcome message???




Massimo

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Endrio

I do not understand why the customer does not receive the verification email.

maybe Jason can help us.

Endrio

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Jason ByrnesWebAssist

Powerstore does not use a double opt in method for user registration, there is no registration verification process. Many people where complaining that registration verification process was causing lost sales when the user was not registered before proceeding to checkout.



Endrio, you have another thread started on the issue with emails not sending, please kke to the one thread to help limit confusion.:
showthread.php?t=17232

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