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Site Sculptor Content Management Install Wizard

Thread began 10/19/2010 4:36 pm by jsturko346526 | Last modified 8/18/2011 10:55 am by Jason Byrnes | 3767 views | 10 replies |

jsturko346526

Site Sculptor Content Management Install Wizard

I am trying to go trough the install wizard but I am at a loss as to what to put in the "database" field. I went to the control panel and made a new database and used that but it doesn't seem to work so I'm wondering what I'm doing wrong. Thank you for any help you can give.

Jo-Ann

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jsturko346526

Issue clarification

I'm working my way through the Site Sculptor Content Management Install Wizard, and I'm at a loss as what to put in the fields for step 2. I watched the video tutorial, and my admin page looks different than the one in the video. I have no way of knowing what info I entered incorrectly.

I know this is a very basic step, but I seem to be stuck on it and I can't get past it.

Please help.

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Jason ByrnesWebAssist

Are you installing locally or remotely?

step 2 is asking for 4 pieces of information:

The MySQL Server address: if you are not sure of this, contact the host.

The MySQL Server Username, usually, you create this before you can create the database, if you are unsure, contact the host, they should be able to help.

the MySQL server Password, same with the username, the host should be able to help if you are unsure.

The Database name. this is the name of the database you created.

My guess is that you are entering the correct database name but one of the other three values is incorrect.

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jsturko346526

Thank you for your response. Does the color or the field indicate which one is wrong? They are all red except for the database field which is grey. I've tried everything under the sun in those fields and even had someone else try to help me with it with no luck. I will try again with the information you have given me.

Jo-Ann

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Jason ByrnesWebAssist

No, it wont tell you which is wrong.

If you are not sure of what information to use, contact the host.

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jsturko346526

Got it FINALLY! Thank you for your help.

Jo-Ann

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Jason ByrnesWebAssist

great, glad to hear it is working

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jonathan.castro404177

On the Content mngmt install wizard:
I have the correct parameters for a remote dB link, but still does not work.
do you tips for local db setup to go on testing site sculptor for the 1st time?

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jonathan.castro404177

what about when the pswd is blank in dB?

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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