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shipping cost not adding to confirmation page

Thread began 10/18/2010 3:27 pm by mdsayeed_u394092 | Last modified 10/22/2010 12:32 pm by mdsayeed_u394092 | 2290 views | 12 replies |

mdsayeed_u394092

shipping cost not adding to confirmation page

Hi

This is older issue, resolved by your team member but still shipping values not passing to confirmation page(i.e, cart getting checkedout without shipping cost). please provide me private ticket id so that i can send url ( i cannot display here)

There is one more issue

1. Shipping charges for express checkout(i.e, on confirmation page is not working)

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Jason ByrnesWebAssist

is it only on express checkout that shipping is not showing?

How is the shipping charge created? what are the conditions in the shipping rule?

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mdsayeed_u394092

please create private ticket

Hi

Please shipping charges not working on both methods pages ( express and creditc card)

Please please create private ticket so that i can send you live url

Thanks a lot

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Jason ByrnesWebAssist

At this point, i dont need the live URL, I just need to know how the shipping rules are created.

If you could send the eCart object file so i can examine how the shipping rules are created this would be a create help.

are you using one of the shipping rate lookup providers? I need further details on how shipping is supposed to be calculated.

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mdsayeed_u394092

please find attached file

please find attached file

Attached Files
ecart1.txt
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Jason ByrnesWebAssist

ok, so the shipping is based on the $_SESSION['shippingType'] value.

add the following code to the confirm page to see what the shipping type session is being set to:

php:
Shipping type = "<?php echo($_SESSION['shippingType']); ?>"
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mdsayeed_u394092

AX Shipping type = "same"

AX Shipping type = "same" returns when i add <?php echo($_SESSION['shippingType']); ?>

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mdsayeed_u394092

please reply me

please i am waiting, I want to finish this today only, I have created this thread tomorrow

pleaase help me

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mdsayeed_u394092

Shipping type = "same"

I added code and got this value Shipping type = "same"

Please one more thing you guys are very good and helping nature but really i am now sick of these errors, shipping charges error was rectified in the past but dont know how it come back again


Sorry but this very time consuming and un pleasureable expereince for me with webassist plugins, I have been using mxKollection plugins from 2005 but believe me those plugins are excellent never found single problem with that


please help me and sort this out

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Jason ByrnesWebAssist

ok, the session is being set correctly.

I did a quick test with your eCart object file, setting the shipType session to "same" and the shipping was added to the cart display.


This suggests to me that the cart object file on the server is not the same as the one you sent. try deleting the cart object file from the server.

to make sure it is being deleted, try accessing the confirm page, you should get an error or a blank screen, then re upload the cart object file and try again.


NOTE: our support response policy is 1 to 2 business days.

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