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Checkout Page validation error (UK Counties)

Thread began 6/13/2009 8:36 am by mousework50137 | Last modified 6/17/2009 5:06 pm by Ray Borduin | 3322 views | 11 replies |

mousework50137

Checkout Page validation error (UK Counties)

Hi,
I have edited the dropdown menu that was US States to UK Counties.
I am now having a problem when a user tries to checkout.
The page is submitted and returns to the Counties dropdown as if it wont except a selection from the list.
I presume this is to do with validation.
it happent in both the billing and shipping information areas.
It happens whether you are logged in or just entering data.

My site is at www.blueknightlearning.com

I posted a support ticket and forwarded my checkout.php and confirm.php files as requested.

The reply was
It appears there is a bug in the code for the function WAValidateRQ in the most recent version of validation toolkit when doing client validation on a select list.
The code:
if (formElement.length) formElement=formElement[0];should be:
if (formElement.length && inputType.toLowerCase()!="select") formElement=formElement[0];

However I have trawled through all the code in dreamweavers code view in both these files, but can't locate where I make this alteration.

Can someone please point me in the right direction,

Thank
Mark

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Ray BorduinWebAssist

I can't seem to get to that web site to try to view the problem. The answer was incorrect since that code isn't used in the powerstore. They probably mis-diagnosed your problem.

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mousework50137

Originally Said By: Ray Borduin
  I can't seem to get to that web site to try to view the problem. The answer was incorrect since that code isn't used in the powerstore. They probably mis-diagnosed your problem.  


Hello Ray,
thanks for taking a look, site seems ok at www.blueknightlearning.com/
does take a second to load on a shared platform with Fasthosts.
Best Mark

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Ray BorduinWebAssist

It looks like it may be an issue with the field names.

You have "UserState" and "UserState2" as the form elements.

I believe they should be: ''state_province" and "shipping_state_province"

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mousework50137

Thanks Ray,
I presume I need to change these just in the Dreamweaver properties Inspector or do I need to alter in the Server behaviors also.

ie In server behaviors, Dynamic list/menu (state_Province), it says

select value equal to
<?php (isset($_GET['valid'])?ValidatedField("usersProfile","UserState"):$row_WAATKusers['UserState']) ?>

best
mark

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Ray BorduinWebAssist

It should be something like:

<?php (isset($_GET['valid'])?ValidatedField("confirm","state_province"):$row_ WAATKusers['UserState']) ?>

Remember it is case sensitive.

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mousework50137

Hello Ray,
Seems to be better now, in that the counties remain after the checkout button is pressed but it just returns to the checkout.php page and does not process the transaction.
I have changed the globals file by adding in my API details and set it to take transactions but it just seems to loop back to checkout.php.

After hitting the checkout button I see at the top of the browser window..

checkout.php?valid=false

Thanks for anticipated help
mark

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Ray BorduinWebAssist

That means that one of the fields being validated is still not named correctly... You should see a red error message next to the incorrect field.

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mousework50137

I have gone all through the files and still cannot see the error.
Nothing is indicated in red on the web page.

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Ray BorduinWebAssist

If you write the error session variable to the page it will show you the error number.. then you can look up which error it is in the validaiton code. If you posted some sample code I could give you the syntax.

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