UE 4 not Sending Form Data Online

Hi,

I have a very simple enquiry form for a web site with name, email and phone number
Using Universal Email 4 for submission. when checking form submissions locally emails reaching the targeted inbox.

But after uploading the site, online submission of forms is not reaching to the target email.

Plz suggest corrections
sridigi

make sure you have entered the correct smtp server information. Double check with the host if you are not sure what to enter for the smtp server name and port.

Thank you Jayson,

I have check the details in smtp server and all.

Emails are going to inbox while i check the form with local web server, but not doing so online after uploading the form

expecting solutions

thank you

in universal email, did you specify a redirect page to go to after the email is sent?

If so, do you get redirected to that page when the form is submitted?

If you are being redirected, this means that message is being passed to the SMTP server.

If you are not getting the email, This means that the SMTP server is refusing to relay the email for some reason.

If you are positive that the SMTP server settings are correct, some common things to make sure of are:

1) Make sure the From Address is a valid address for your domain.

2) In the SMTP server settings section of universal Email, check the option to pass the From Address as an extra parameter.

if the email is still not being delivered, contact the host and ask if they can look into the SMTP server error logs to see why the email is not being relayed.