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Install problem with PS4

Thread began 9/30/2010 8:36 pm by marcus381392 | Last modified 10/05/2010 8:36 am by Ray Borduin | 796 views | 5 replies |

marcus381392

Install problem with PS4

I uploaded the PS4 files to the server, ran the install program as far as creating the DB connection, entered all of the DB details and the screen went blank. I checked on my server and the tables were created in the DB but it won't progress to the next install screen. Any suggestions?

Thanks.

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Jason ByrnesWebAssist

a blank screen means a php error is occurring. to find out what the error is, you will need to turn error reporting on.


add the following code to line one of the page that is showing blank to turn error reporting on:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>



once we know what the error is, well have a better idea what is going wrong.

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marcus381392

Thanks Jason,

This is the error received from install/4.php

"Fatal error: Call to undefined function mysql_set_charset() in /home/webadmin/mainstagegallery.com/html/Connections/PowerStoreConnection.php on line 10"

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Jason ByrnesWebAssist

what version of php is your host running?

to find this out you can create a new php page name phpinfo.php and add the following code in the body:

php:
<?php phpinfo(); ?>
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marcus381392

Hi Jason,

The server is running PHP Version 5.1.6

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Ray BorduinWebAssist

Can you update the php version?

The function it is complaining about was introduced in version 5.2.3

The other option is to remove that line of code from the connection file, but it could cause issues with accented characters sometimes not working properly.

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