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Power CMS & Power Store 3 Issues Windows 7

Thread began 9/20/2010 3:49 pm by admin140217 | Last modified 9/29/2010 8:47 am by webwerkt | 1201 views | 8 replies |

admin140217

Power CMS & Power Store 3 Issues Windows 7

I went to a client today to teach them how to use the CMS from power CMS and Power Store 3 and both failed miserably, see below.

When I update a website using PowerCMS or Poser Store 3 on my computer (laptop) everything is smooth sailing. I'm using Vista Ultimate 64 bit browsing with both Firefox and IE8.

When I went to the client today who are using Windows 7 and IE8 and Firefox 3.6 both the CMS and Store had issues, it was really quite embarrassing.

Both were not loading correctly, either slowly or not at all

My question is, are there any know issues with Windows 7 IE8/firefox that would cause problems? I did notice they have quite a few add ons in Internet Explorer but Firefox was a fresh download with no imports and it did the same thing.

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Jason ByrnesWebAssist

No, there are no know issues with the CMS in Power Store and Windows 7.


can you provide some details on the nature of the issues you where experiencing, this will help me to determine what may be going wrong.

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admin140217

While in the powerCMS backend when showing the client the operation just clicking from one content area to another would cause a blank page, by blank I mean that the URL was intact but nothing on the page, refreshing the page didn't help. When I closed the window and went back to it, it opened up to allow editing but would go blank again if I moved to a different area.

When clicking through the different content pages in the left navigation I would sometimes get an error where the edit content area should be, so the whole right side of PowerCMS was blank, error was just 2 words but unfortunately I did not write it down, at this point I was totally embarrassed. I can call the client and see if they can reproduce it for me if need be.

With PowerStore3 same blank opage issue.

They had Skype enabled in IE8 which I disabled because I know there are issues with browser functionality when skype is active and I thought it was better but it did continue to happen.

Jason I don't know if this is much help but this repeated quite a few times regardless of the area I tried to get too.

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Jason ByrnesWebAssist

a blank page means there is a php error occurring but error reporting is turned off.

add the following code at line 1 of your pages to turn error reporting on:

php:
<?php
error_reporting
(E_ALL);
ini_set('display_errors','on');
?>
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CraigRBeta Tester

watch the typo on errors, it should read...

php:
<?php 
error_reporting
(E_ALL); 
ini_set('display_errors'); 
?>

;)

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Jason ByrnesWebAssist

thanks for the catch Graig, typing to fast.

It should also be setting display_errors to on:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>
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admin140217

Jason,

Sorry for the delay im getting back on this. Where would I be placing this code. Would it be in the site pages where the developer notes are or in the CMS itself?

Thanks

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Jason ByrnesWebAssist

at line one of any page that displays blank in the browser.

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webwerkt

Windows 7 / IE8-IE9 issue

Hallo Jason,

I just got the tip to use the icon right to the address-bare of, in this case IE9.
It works. After switching sort off back to the old time's everything looks and works fine.

It's not the structural solution but ik works 4 the time being.

It worked in my case, dont konw if it will solve your "embarrassing" problem.
Konw the feeling.

Jan

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