close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Site Import 3.04 is not working or just hanging??

Thread began 9/15/2010 5:10 am by tony358938 | Last modified 10/18/2010 11:24 am by Jason Byrnes | 2018 views | 7 replies |

tony358938

Site Import 3.04 is not working or just hanging??

Hi there.

Installed WA SI 3.04 today and when trying to run it (after sucessful vaildiation) it just doesn't seem to be doing anything.

System spec is:

Win 7 Ultimate
6GB triple channel ram
i7 8 core processor
DW CS3
20mb cable internet

This should be more than enough for this to work.

The main WA Site Tools Panel just says 'processing...' and the 'site reports' tab in the results window at the bottom of the page shows nothing. I have tried 3 times this morning, waiting from 5 to 15 mins each time but no joy.

I saw a nother posting where the user said it took hours, but this is not getting anything within for the first 15mins - thats not right is it.??

I did remove the previous version via the extension manager as advised, and installed 3.04 fresh.

I've tried pausing, stopping.. nothing works. If I close DW down to get rid of the SI window, and then opening DW again and go to the site files for that project, all I have is a .txt filkes called WAImportLog.txt that has the following line:

Importing URL: www.xxxxx.net (xxxx being the site name)

All my other WA modules seem to work fine.

Help please :-)

TONY

Sign in to reply to this post

Jason ByrnesWebAssist

what is the site you are trying to import?

Sign in to reply to this post

tony358938

www.fovia.net

Sign in to reply to this post

Jason ByrnesWebAssist

I am not able to reproduce a problem importing this site.

try deleting the Dreamweaver cache file from the users configuration folder:
common_installation_issues.pdf



also make sure there are no special characters, including dots in the path you are using to import the site to.

Sign in to reply to this post

tony358938

Morning..

No joy. Done everything you asked:

- deleted the cache file, no joy.
- un-installed then reinstalled the extension, no joy.
- changed the receiving directory to a foilder on my desktop (and not the server) just in case that was causing a problem, no joy.
- and just tried again going straight into a folder on the c drive, no joy.

All I seem to end up with is a WAImportLog.txt file with "Importing URL: http://www.fovia.net" as the only entry.

What next please.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

Sign in to reply to this post

support199759

Have the same problem

When I click on the window to select an option, its blank. Nothing to select. I have uninstalled, reinstalled, and deleted the dreamweaver file in us configuration, and still no luck.

Please add me to the solution list for this problem.

Stephen

Sign in to reply to this post

Jason ByrnesWebAssist

what is the version and bui;ld number of your Dreamweaver installation? To find this, go to Help -> About Dreamweaver.

when the about screen opens, click it once, this will list the Dreamweaver Version and build number. Please post this back

also, what version of Site Import are you using?

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...