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Dynamic chart connection problem because my website is using different port than 80

Thread began 9/06/2010 8:03 pm by erickhp287770 | Last modified 9/13/2010 11:31 am by Jason Byrnes | 1161 views | 4 replies |

erickhp287770

Dynamic chart connection problem because my website is using different port than 80

I am trying to publish a webpage with dynamic web charts on a server that use the port 8081 (i.e mychartspage.asp). The problem is when the chart is trying to get the dynamic data from the query, it shows an error with the connection to the datasource. It seems to be a problem with the URL. I ran the same webpage in the same server changing the port to the default port (80) and it works fine.

I wonder if somebody could tell me what parameters I must change to fix this issue. Thank you.

Erick

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Jason ByrnesWebAssist

can you post a link where I could see the problem, the port should not effect the chart, I will need to see the issue in a browser to see what may be going wrong

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erickhp287770

Here is the link: charttest.asp

The same page works fine if i test it in the same server with the default port 80. I have this problem once i set the port as 8081.

Thanks

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erickhp287770

I forgot to mention this link:

ReporteEjecutivo_dataparser5.asp?

It is supposed to bring back the parameters to generate the chart. This is why I guess it is a connection problem due the port number. The error returned by the server is:

"A connection with the server could not be established
/cashmanagementethernuss/DynamicWebCharts/Data/wa_dfc_xmlVB.asp, line 37"

If I go to this page with the server por set as 80, It shows the chart parameters ok.

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Jason ByrnesWebAssist

it sounds like the server is configured to not allow access to the msxml3.dll service when the request is coming from the 8081 port.

Contact your host to see if they can configure the msxml3.dll service to allow port 8081 to connect.

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