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e-cart-5 international shipping error

Thread began 8/23/2010 12:07 pm by art391139 | Last modified 8/25/2010 9:46 am by Jason Byrnes | 1068 views | 8 replies |

art391139

e-cart-5 international shipping error

Domestic USPS shipping is working correctly but the same item going out internationally is coming in at much too low of a rate.

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Jason ByrnesWebAssist

can you send a copy of the checkout and confirm page so I can see how it is configured.

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art391139

International Shipping errors

Requested files enclosed

Attached Files
Archive.zip
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Jason ByrnesWebAssist

on the confirm page, add the following code just after the <body> tag:

php:
<?php

    
if(!session_id()) session_start();
     echo 
"<p>USPS: <br />"
     echo 
"Full Request: ".(isset($_SESSION["store1_USPS_FullRequest"])?htmlentities($_SESSION["store1_USPS_FullRequest"]):"n/a")."<br />";  
     echo 
"Full Response: ".(isset($_SESSION["store1_USPS_FullResponse"])?htmlentities($_SESSION["store1_USPS_FullResponse"]):"n/a")."<br /></p>";  
?>




this will add the full request and response being sent to the shipping provideer to the page and help us see what is going on.

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art391139

International Shipping error E-Cart 5

I have enclosed the printout results

Attached Files
shipping printout.pdf
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art391139

e-cart 5 shipping error on international shipments

I have this tested this with the UK and Canada with similar results.

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art391139

e-cart 5 international shipping error

Does a international shipping trigger need to be added to shut off the state option which only apply's to the United States? International shipping is off by as much as 60%.

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art391139

e-cart 5 MAJOR international shipping error

Jason
I posted the requested printout of my confirm.php page yesterday as you requested. Do you need anything else. The cart is unusable to me if it can't calculate international shipping rates.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

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