e-cart-5 international shipping error
Domestic USPS shipping is working correctly but the same item going out internationally is coming in at much too low of a rate.
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8/23/2010 12:07 pm | #1 art391139 Domestic USPS shipping is working correctly but the same item going out internationally is coming in at much too low of a rate.
8/23/2010 4:17 pm | #2 Jason ByrnesWebAssist
can you send a copy of the checkout and confirm page so I can see how it is configured.
8/23/2010 5:12 pm | #3 art391139 8/23/2010 5:25 pm | #4 Jason ByrnesWebAssist
on the confirm page, add the following code just after the <body> tag:
<?php
if(!session_id()) session_start();
echo "<p>USPS: <br />";
echo "Full Request: ".(isset($_SESSION["store1_USPS_FullRequest"])?htmlentities($_SESSION["store1_USPS_FullRequest"]):"n/a")."<br />";
echo "Full Response: ".(isset($_SESSION["store1_USPS_FullResponse"])?htmlentities($_SESSION["store1_USPS_FullResponse"]):"n/a")."<br /></p>";
?>
this will add the full request and response being sent to the shipping provideer to the page and help us see what is going on.
8/23/2010 5:50 pm | #5 art391139 I have enclosed the printout results
8/24/2010 10:10 am | #6 art391139 I have this tested this with the UK and Canada with similar results.
8/24/2010 3:34 pm | #7 art391139 Does a international shipping trigger need to be added to shut off the state option which only apply's to the United States? International shipping is off by as much as 60%.
8/24/2010 5:20 pm | #8 art391139 Jason
I posted the requested printout of my confirm.php page yesterday as you requested. Do you need anything else. The cart is unusable to me if it can't calculate international shipping rates.
8/25/2010 9:46 am | #9 Jason ByrnesWebAssist
I have created a support ticket so we can look into this issue further.
To view and edit your support ticket, please log into your support history:
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