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PowerStore 3 needed improvement....

Thread began 8/20/2010 12:26 pm by bbolt360986 | Last modified 8/20/2010 12:43 pm by bbolt360986 | 665 views | 2 replies |

8/20/2010 12:26 pm | #1 bbolt360986

PowerStore 3 needed improvement....

Orders will be placed by the customer... and they order something like an "Extra Large" size Shirt... Their husband gets home and they measure his waist size and Ops... He needs an XXXL Shirt.

In MOST cases the customer phones in the mistaken order and asks that the order be changed by the merchant... I would suspect that this happens All the time....

Well in the Power Store 2 or 3 there is no system to make these kinds of changes unless they delete the order and make the cust. re-order the product....

This is a poor customer relationship builder if we ask the customer to replace the order....

Can this be a easy fix...my customer is a little frustrated with this......

thank
Robert Bolthouse
Business Development Planners
www.busdevplanners.com

8/20/2010 12:33 pm | #2 Jason ByrnesWebAssist

No, this is not something that can be easily added to the existing powerstore files. I will put through a feature request to have this considered for a future version, I can see where it would be very helpful.

8/20/2010 12:43 pm | #3 bbolt360986

thanks

We will be adding this feature to the software for simple options.... we would like to proved for anyone to use...

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