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Help Files

Thread began 8/16/2010 8:00 am by bjgarner241692 | Last modified 8/16/2010 11:55 am by Jason Byrnes | 1320 views | 3 replies |

8/16/2010 8:00 am | #1 bjgarner241692

Help Files

Why does WebAssist use a help system which does not work?
Why not just put the information in PDF's that anyone can open?

I am trying to get to the Security Assist help files and all I get are Security errors. Is there something that I can do to allow ALL content within webassist?

8/16/2010 10:49 am | #2 Jason ByrnesWebAssist

we are changing to online help for all new products to get around this issue.

in the mean time, You can make changes to the Security settings at the following URL:
settings_manager04.html

you can add the users configuration folder to the Always Trust Files From the following locations list.

also, the security assist help documentation is available on the security assist support page:
securityassist/

click the online help link.

8/16/2010 11:28 am | #3 bjgarner241692

Glad to hear you are addressing this.

I have added the configuration folder but it does not work for me until I add the specific folder where the file I want to view is.

8/16/2010 11:55 am | #4 Jason ByrnesWebAssist

Yeah, the flash security settings can be finicky.

If the security settings are not working, view the online help:
index.htm

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