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Foresight

Thread began 8/15/2010 8:52 pm by neilo | Last modified 8/16/2010 1:35 pm by neilo | 693 views | 4 replies |

neilo

Foresight

I would like to see a little more evidence of 'considered' planning from the sales department.

Sale deals are great, and I can understand that forewarnings of 'sale deals' defeat the purpose (customers would just wait), but I think there are circumstances when a bit of common sense might be applied.

For instance, at the time of the release of the Framework Builder, I would assume that the sales Department had already agreed plans for a sale in the following couple of weeks (50% off everything). It might have been sensible (considerate) at that time to make the introductory offer for the new (Framework) extension at least equal to the % saving of the pending sale.

Time and again there is disappointment that an offer one day (prompting a sale) can be trumped by an improved offer on subsequent days.

In this instance, a 'special introductory offer' of the framework knocked $20 off the list price. Presumably a number of people paid out for that offer. A couple of weeks later, and I get it for over $40 less than list.

An initial 'Introductory Offer' for the new framework of 50% reduction would have coincidentally negated miffed feelings of early purchasers, and shown that the sales department has some grasp, some kind of oversight, of what's going on.

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Brad Lawryk

Originally Said By: neilo
  Time and again there is disappointment that an offer one day (prompting a sale) can be trumped by an improved offer on subsequent days.  



Yeah, I was more than a little disappointed to to purchase Framework one day before I leave the office and before I even get it installed the next day its 30% cheaper. But oh well .... I thank you for bringing it up though.

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Michael Lekse

Guys -

We are in the process of automatically crediting everyone's account that purchased Framework Builder out of the gate. This credit should be applied today and will show up on your statement within a day or two. I apologize for this issue and we will have it resolved shortly.

Michael

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Steve

Originally Said By: Michael Lekse
  Guys -

We are in the process of automatically crediting everyone's account that purchased Framework Builder out of the gate. This credit should be applied today and will show up on your statement within a day or two. I apologize for this issue and we will have it resolved shortly.

Michael  





Good job Michael

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neilo

Nice one, ta.

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