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USPS Shipping Error

Thread began 6/07/2009 9:17 am by Travis250923 | Last modified 7/15/2009 11:19 am by Ray Borduin | 3742 views | 15 replies |

Travis250923

USPS Shipping Error

Any idea what I am missing. I get this shipping error when trying to check out:

80040b1a API Authorization failure. RateV3 is not a valid API name for this protocol. UspsCom::DoAuth

I'm using the testing API @ ShippingAPITest.dll and have registered to use the API.

Any thoughts?

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Travis250923

So apparently only specific transactions can be made using the testing API. I wrote to USPS for approval and since I'm using a 3rd party software there is no need to test...perhaps this should be documented in the getting started guide.

Anyway I now get this error:

2147219428DomesticRatesV3:clsRateV3.ValidateFirstClassMailType;RateEngineV3.ProcessRequestInvalid First Class Mail Type.1000440

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Travis250923

So looks like there is a problem with the first class code that is being generated by eCart. If I switch to priority it works. I'm submitting a ticket.

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Stan

I'm had the same problem. I assumed that I had too much weight but now I wonder. I'm trying to ship first class parcel which should work for anything under 13 oz. Looking at the USPS rate calculator guide it looks like their should be "letter flat parcel" type under firstclassmailtype, but maybe that's the under 3/4" rule. I don't know. I hate to start digging through all of WA code but maybe it's down to that. :-(

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Ray BorduinWebAssist

Please make sure you post a support incident. I am personally going over the high priority incidents over the next couple of days and will contact you directly to look into this further.

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Stan

Just posted an incident I'll attach the text file here. After further investigation it REALLY looks like an error. The "CarrierCode" or as USPS calls it the Service type should work with First Class for any parcel under 13 ounces which my test is. Do you have my phone number?

Attached Files
Document.txt
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Stan

Ray, don't bother. I have the problem solved. It's a bug in your code. I was extremely dissappointed with Eric's response to my support request.

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Ray BorduinWebAssist

What was the problem? I'd like to make sure we get it fixed quickly.

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Stan

Thanks for the email Ray. The bugs are as follows:
Mostly this is a result of the post office moving from V2 to V3 rate calculator.
1. When service = FIRST CLASS there is an optional field which is now required. It is call FirstClassMailType and is enumerated as LETTER, FLAT, OR PARCEL. This service is good to 13 oz, then is should revert to service=PRIORITY. I made this change at line 47 in WA_eCart_USPS_PHP.php:
$USPS_XML .= "<FirstClassMailType>" . $USPS_Parameters["FirstClassMailType"] . "</FirstClassMailType>";
There has to be a corresponding change to the Globals file for FirstClassMailType. I think that's all the changes I had to make for this one. If not they'll fall out in the wash when you run it.
2. US is no longer accepted, now it has to be USA. I think I ran into this one in PowerStore. As I remember the drop down left me with US which then failed and it thought I was shipping international. Might have to play with this one a bit to sort it out.
3. This was already addressed here.
if (strtoupper($USPS_Parameters["CarrierCode"]) == "PARCEL" && strtoupper($USPS_Parameters["CarrierCode"]) == "ALL")
Change from "and" to "or"

Hopefully all this can be put together for the next release.

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Stan

International USPS Shipping

Now I'm confused some more. With the exception of setting the request and response to International, I don't see where the international request is any different than the domestic. Yet the USPS defines them differently.

For some reason I'm getting a 0 pounds and 0 ounces in the request and yet I know that there is 5 or 6 ounces going into the parameters. I'm not sure where it's getting lost.

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