close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

did you just increase the price of Ex Library?

Thread began 8/14/2010 9:42 am by Peterson Design Studio - jefferis | Last modified 9/03/2010 2:17 pm by Anna Robinson | 4062 views | 59 replies |

Peterson Design Studio - jefferis

did you just increase the price of Ex Library?

Did you just increase the price of the extension library annual subscription $100 while cutting back on free support???

I thought the annual sub was $199....

Jeff

Sign in to reply to this post

Ray BorduinWebAssist

We didn't cut back on free support. We just opened up paid options for expedited support and direct phone support instead of just using this forum for all support.

The extension library price hasn't changed. It may have been briefly on sale.

Sign in to reply to this post

codamedia

For the longest time - annual was $199 and monthly was $19.99 and there was a $79.00 activation fee.

Now I don't see monthly offered, the annual is $299 - and the activation fee is missing! Something has changed - but I couldn't say when it happened.

Sign in to reply to this post

Ray BorduinWebAssist

It was on sale for a while, which could be what you remember.

Sign in to reply to this post

codamedia

Ray - I guess so :)

Does that mean there is no more option for a monthly renewal? And the activation fee is no longer required?

Sign in to reply to this post

Roxana

I guess there is no more library membership. If I go ahead and buy the Super Suite, will it be possible to upgrade? I didn't see any upgrade options on the website.

Sign in to reply to this post

Roxana

And I forgot to ask, will I still be able to access premium content, once I cancel my subscription?

Sign in to reply to this post

codamedia

Roxana: Download all the premium content. It does not work off serial numbers, so you should just need to save a local copy. It's yours to use!

I just got my email notice that the membership has been cancelled, effective Sept 30th. Three options are provided.

(In all cases, any product you owned prior to joining the program will be upgraded to the latest version)

1: Do nothing and you lose access at the end of SEPT.
2: Cancel now and buy Super Suite for just $199
3: Cancel now and get a $199 credit on the account (to top up your products)

For 2 & 3, the time limit on the offers seems to be Sept 10th, but the subscription will run until Sept 30th.

I hope Ray will weigh in here! Overall I think this is all very fair, I will just lose the convenience of getting the upgrades automatically. Too bad it didn't work out, I thought it was a great idea!

Sign in to reply to this post

Ray BorduinWebAssist

This is correct... although monthly subscribers are the only ones that will all end Sept. 30. Annual subscribers can choose to stay in the program until their annual renewal date at which time they will not be able to renew. The date would depend on when you signed up.

Sign in to reply to this post

MikeH

Originally Said By: Roxana
  I guess there is no more library membership. If I go ahead and buy the Super Suite, will it be possible to upgrade? I didn't see any upgrade options on the website.  



You do not need to upgrade as far as it reads. It says that you will recieve the latest version of any extension you owned prior to joining the library. So this means you would only need the extensions you are left without. It should not be too many to be honest as the Suite was pretty comprehensive.

Mike

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...