close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

CC and BCC Fail

Thread began 8/04/2010 8:52 pm by Jim376112 | Last modified 8/11/2010 5:46 pm by Jim376112 | 723 views | 5 replies |

Jim376112

CC and BCC Fail

Hello,

I have UE 4 working both on a local test server and my ISP. I am getting mail when I submit the form and the mail is also logging in a database so it seems that basically all is working. However, I have specified a CC and BCC and I have never gotten mail to those addresses, neither from my local/testing server nor the ISP server.

I found an identical incident @ showthread.php?t=9196&highlight=BCC+fail but no solution was posted there. I followed the steps there and added the die() function and, as did the other user, I am getting empty strings for $MailCC and $MailBCC. What is surprising is that if instead of the die() function at this point in the WAEU_xxx file I assign email addresses to these two variables, I still don't get email to those addresses. What is wrong here?

Thanks.

Sign in to reply to this post

Eric Mittman

Can you post back with the page that has the UE server behavior applied to it as well as a copy of the webassist folder from your site root. I would like to take a look at how you have it setup and do some testing directly with your pages.

Sign in to reply to this post

Jim376112

fashion chargers

Hi Eric,

I'm happy to supply you with the files but is there a way I can get them to you privately since I'd rather not expose the client's info?

Thanks.

Sign in to reply to this post

Eric Mittman

Ok, I have opened a ticket for you on this issue. To check the status of the ticket or update it login and visit your support history.

supporthistory.php

Sign in to reply to this post

valeraal407759

subleman

Was this issue resolved? I am having the same bcc and cc problem as described. I am using a local testing server.

Sign in to reply to this post

Jim376112

In my case, the problem was that during testing (for the CC and BCC addresses) I was using the same email address as the target address I was (expecting to get three emails). It appears that my ISP's mail system refuses to send duplicate emails. Also, as a variation of this problem, if I used email addresses for CC and BCC that are defined as aliases for a real address and use the real address as the target email, the ISP's mail system again sees these as duplicates and doesn't send them. Once I started using three different, "real" addresses I started getting the CC and BCC. Hope this is your problem also since it's an easy fix.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...