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Currancy Change

Thread began 8/01/2010 6:32 am by Jordan | Last modified 8/03/2010 2:59 pm by Jordan | 604 views | 4 replies |

Jordan

Currancy Change

Hello, I understand that the product is non refundable, so lets just put that out there first of all. I don't expect to get a refund for it.

However...

At the time of purchase I was unaware of the hassle that people have to change this. I would like to use this for a UK based project. At the time of purchase it was not made clear that this could not be done. For this reason, I vote that Webassist could at least release a UK version.

Instead of having an incomplete document and letting people try to change this for themselves, why does Webassist dot just have a few of these for the most used currencies in the world? Would this not be a better solution to what you have at this time? And would it not solve a lot of tension that your customers may feel towards your products?

You may need to be changing your policy at some point. There are talks at the moment to extend the consumer guarantee to cover all forms of software in the EU.

That would be another reason to have edited scripts for currency right there. Then you would not have to worry about this matter after the consumer guarantee has been extended.

Jordan.

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Jason ByrnesWebAssist

thank you for your feedback.

we are working tward simplifying the process of changing the currency in power store and hope to have something in place in the future.

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Jordan

Yes I see that you guys have stated this in a past thread.

But since you are selling this script to people like me, do you not find it an obligation to assist your customers in this? I mean, for something that you can likely do rather quickly it seems a waste not to help. The term "in future" is far to vague to tell someone.

My money is as good as anyone's, so why can I not get the same value as others do? And that really goes for anyone from another country other than the countries that do use the $ symbol.

In fact, I actually have a solution for you. Why not just use a symbol that's not used in the script so its possible to do a search and replace?

Like instead of $ have ∆ or something. That surely would solve this issue for the time being. In fact I don't know why this hasn't already been done. Seems obvious to me, so why not you?

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Jason ByrnesWebAssist

we don't have a global way to change the currency. at this time, changing the currency must be done manually.

Most of the instances of the currency symbol are fairly easy to see if you look at the page in Dreamweavers design view.

If there is a specific page where you are having trouble identifying what needs to be changed, let us know and we will point you in the right direction.

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Jordan

ok, so not even willing to look at a suggested solution I see.

I really love the plugins that I have purchased, but the way that this specific issue is being dealt with by you guys for your customers isn't really good at all.

My suggestion was actually a good one. No? Anyway... I think that I can change it of course but one of the reasons you have this script is for people who can't. That's one of your selling points, haha. No code.. and all that, etc.

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