close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

USPS Shipping Issue in Powerstore 3

Thread began 7/29/2010 1:59 pm by jowen372871 | Last modified 8/23/2010 1:31 pm by jowen372871 | 1076 views | 2 replies |

jowen372871

USPS Shipping Issue in Powerstore 3

URL: index.php

We have established the account with USPS Web Tools and received our username and password. We have also contacted them and had them activate our account (switch it from test mode to production mode). We have obtained the production URLs from them and plugged them into the Shipping Settings in Powerstore, but we are still getting an error when trying to test purchase.

Other notes:

We only have PayPal Express Checkout enabled at this time.

When trying to purchase, we are redirected to PayPal directly from the cart (before any shipping options are presented or an order summary is presented). We log into PayPal and then see an order summary and total without shipping, and then click continue, at which time we are redirected back to Powerstore and the order is canceled due to an error.

In test mode with no shipping options enabled, the cart performs fine.

What are we missing or doing wrong? Any help is appreciated.

Sign in to reply to this post

Eric Mittman

When you attempt to go back to your site from PayPal what page are you getting to in the end and is there any error message displayed? It sounds like your checkout or shipping server behavior are failing. In order to determine what the problem is you will need to add in the debug info to the page you are getting to in the end. You should add in the USPS full request and response as well as the PayPal ECO Process Transaction Full Request and Full Response. Here is the code that you can use for these values:

php:
<?php

echo("USPS Full Request :<br />"); 
echo(
"<code>".isset($_SESSION["WA_Store_Cart_USPS_FullRequest"])?$_SESSION["WA_Store_Cart_USPS_FullRequest"]:""."</code><br /><br />"); 
echo(
"USPS Full Response :<br />"); 
echo(
"<code>".isset($_SESSION["WA_Store_Cart_USPS_FullResponse"])?$_SESSION["WA_Store_Cart_USPS_FullResponse"]:""."</code><br /><br />");
echo(
"Preocess request: ".isset($_SESSION['"ECO_Process_Request'])?$_SESSION['ECO_Process_Request']:""."<br /><br />"); 
echo(
"Process Result: ".isset($_SESSION['ECO_Process_Result'])?$_SESSION['ECO_Process_Result']:""."<br /><br />"); 
?>
Sign in to reply to this post

jowen372871

Issue Resolved

Thanks for the reply, and I am sorry I have not been back to the forum to say thanks until now. As it turned out, I was poking around the forum to see if I could find any other posts that were relevant to this issue, and I found one indicating an issue with the following file:

WA_eCart/PP_ECO_Scripts/PP_ECO_PHP.php

The post provided a link to download an updated/patched version of this file and I figured it could not hurt to try it... so I did. It worked. It corrected the issue.

Thanks again!

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...