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USPS Shipping Issue in Powerstore 3

Thread began 7/29/2010 4:59 pm by jowen372871 | Last modified 8/23/2010 4:31 pm by jowen372871 | 569 views | 2 replies |


USPS Shipping Issue in Powerstore 3

URL: index.php

We have established the account with USPS Web Tools and received our username and password. We have also contacted them and had them activate our account (switch it from test mode to production mode). We have obtained the production URLs from them and plugged them into the Shipping Settings in Powerstore, but we are still getting an error when trying to test purchase.

Other notes:

We only have PayPal Express Checkout enabled at this time.

When trying to purchase, we are redirected to PayPal directly from the cart (before any shipping options are presented or an order summary is presented). We log into PayPal and then see an order summary and total without shipping, and then click continue, at which time we are redirected back to Powerstore and the order is canceled due to an error.

In test mode with no shipping options enabled, the cart performs fine.

What are we missing or doing wrong? Any help is appreciated.

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Eric Mittman

When you attempt to go back to your site from PayPal what page are you getting to in the end and is there any error message displayed? It sounds like your checkout or shipping server behavior are failing. In order to determine what the problem is you will need to add in the debug info to the page you are getting to in the end. You should add in the USPS full request and response as well as the PayPal ECO Process Transaction Full Request and Full Response. Here is the code that you can use for these values:


echo("USPS Full Request :<br />"); 
"<code>".isset($_SESSION["WA_Store_Cart_USPS_FullRequest"])?$_SESSION["WA_Store_Cart_USPS_FullRequest"]:""."</code><br /><br />"); 
"USPS Full Response :<br />"); 
"<code>".isset($_SESSION["WA_Store_Cart_USPS_FullResponse"])?$_SESSION["WA_Store_Cart_USPS_FullResponse"]:""."</code><br /><br />");
"Preocess request: ".isset($_SESSION['"ECO_Process_Request'])?$_SESSION['ECO_Process_Request']:""."<br /><br />"); 
"Process Result: ".isset($_SESSION['ECO_Process_Result'])?$_SESSION['ECO_Process_Result']:""."<br /><br />"); 
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Issue Resolved

Thanks for the reply, and I am sorry I have not been back to the forum to say thanks until now. As it turned out, I was poking around the forum to see if I could find any other posts that were relevant to this issue, and I found one indicating an issue with the following file:


The post provided a link to download an updated/patched version of this file and I figured it could not hurt to try it... so I did. It worked. It corrected the issue.

Thanks again!

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