close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Help! Unable to edit images

Thread began 7/27/2010 2:17 pm by lesleytspencer411813 | Last modified 8/02/2010 1:45 pm by Eric Mittman | 1453 views | 5 replies |

lesleytspencer411813

Help! Unable to edit images

Getting very frustrated!!

no issues with installation and it's working great with colour changes, but every time I try and click on the edit image (photoshop icon) it just brings up an error message:


While executing onClick in wa_managetheme.htm, the following JavaScript error(s) occurred:

In file 'wa_managetheme":
edirImage ('file:///Volumes/Macintosh HD/Users?lesleyspencer/Documents/Noah's Website/images/alien_attack_small_1.jpg');
missing) after argument list

The image file is NOT missing, I haven't moved it, and I tried with other sites and other pages and images and it always says the same thing.

please help as I need this to work, by tomorrow!

thanks:)

Sign in to reply to this post

Eric Mittman

You should try deleting your cache file to see if this helps resolve the problem, here are the steps you can take for this:

common_installation_issues.pdf

If you still have this issue after performing these steps then it is possible that you have a corruption of your configuration folder. Here are the steps you can take for that:

showpost.php?p=12293&postcount=2

If this issue persists please let us know and I will ensure that a ticket is opened for you.

Sign in to reply to this post

lesleytspencer411813

detection work

thank you for responding so quickly.

I have tried both deleting the .dat files AND renaming the configuration folder, but hte problem persists.

When I went in to rename the configuration folder, I saw another folder called Configuration-1 in addition to the Configuration folder.

After renaming, now when I look in Finder there are 3 folders:
Configuration
Configuration_back
Configuration-1

I don't know if this has anything to do with my mac's confusion. It certainly contributes to MY confusion..

Please let me know what to try next,

thank you

Sign in to reply to this post

Eric Mittman

Thanks for going through the steps for me. The multiple configuration folders should not be a problem so long as you have followed the instructions and removed the remaining extensions after deleting or renaming this configuration folder.

I have opened a ticket for you on this issue so that it can be looked into further. To update the ticket or check it's status login and visit your support history.

supporthistory.php

Sign in to reply to this post

lesleytspencer411813

I have managed to access some images now and PS opens up when I click on the edit image button!


A different issue (should I open a new thread?) is that in MANGING COLOURS:

WHen i try to change a colour within an html table it doesn't change it - it doesn't even show in the preview page. I know it can SEE the table colours, because they appear in the colour listing. Shouldn't it work ok and show up in the previes page...?

thanks

Sign in to reply to this post

Eric Mittman

If the preview is just not updating for you then there might be an issue with the tool, have you updated your ticket with this information?

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...