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Products not showing

Thread began 7/23/2010 9:47 pm by don74768 | Last modified 7/26/2010 12:55 pm by Eric Mittman | 422 views | 2 replies |


Products not showing

As I placed all of my products online I was running into an issue with the .jpg files. On Tuesday, all of the files were correctly displayed. I went onto another project and came back to it on Thursday and Friday, continuing to upload the files in exactly the same way, yet none of the .jps would show up.

I know the .jpgs are correctly made. They were actually all made at the same time in a Photoshop batch operation, including the ones uploaded Tuesday. They are all placed in the same folder and the Powerstore Admin operations worked correctly to place them. The code appears exactly the same when I compare Tuesday's work to Thursday's and Friday's.

I thought perhaps something was goofy in the .jpg header so I remade them and used an ftp application to replace them in the correct location, and still the product doesn't display.

Any ideas or suggestions of what I should look for that I haven't tried?

The site is

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CS5 issue

I -think- I've figured out a bit of what's going on. After trying again to make the jpg files using CS5, the files did no better. On a whim I remade a few from the original files using CS4, and those files worked.

Doesn't seem right, but there it is.

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Eric Mittman

So you are able to upload the jpg images now without issue? Do you have any examples of the image files that would not work? When they failed what would happen for you, did it refuse to upload the file, or did the file get uploaded and will just not display? Please post back with any detail that you can about this so we can look into it further.

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