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web chart wizard locks up computer

Thread began 7/14/2010 12:59 am by denley525389423 | Last modified 7/15/2010 8:01 am by Jason Byrnes | 1618 views | 3 replies |

7/14/2010 12:59 am | #1 denley525389423

web chart wizard locks up computer

I had been using dynamic web charts for some time with no problems at all. However, this week whenever I have tried to create a new chart or edit an existing one with the wizard, the wizard hangs on the 'loading' window and then locks up the whole machine. On one occasion the message 'cgi-exe application error' has come up.

My testing server is a local desktop and I use Apache2.2 with MySQL and PHP (5.2.5)

Any help would be most appreciated!

Thanks

7/14/2010 10:48 am | #2 Jimmy Wu

It looks like this thread addresses someone's issue with regard to the cli-exe application error:
57067-cli-exe-application-error.html

Does that situation apply for you?

7/15/2010 5:11 am | #3 denley525389423

Thanks Jimmy. Unfortunately my problem is a cgi problem rather than cli. Sometimes I don't get any message at all. Would a reinstall of the extension be worth a try do you think?

7/15/2010 8:01 am | #4 Jason ByrnesWebAssist

do you have IIS installed along side apache?

i found this thread that seams to point to an issue with having the wincache extension enabled:

1161961.aspx?PageIndex=2

open the C:\Program Files (x86)\PHP\php.ini , find the line extension=php_wincache.dll and comment it out or remove it.

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