close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


web chart wizard locks up computer

Thread began 7/14/2010 3:59 am by denley525389423 | Last modified 7/15/2010 11:01 am by Jason Byrnes | 1393 views | 3 replies |


web chart wizard locks up computer

I had been using dynamic web charts for some time with no problems at all. However, this week whenever I have tried to create a new chart or edit an existing one with the wizard, the wizard hangs on the 'loading' window and then locks up the whole machine. On one occasion the message 'cgi-exe application error' has come up.

My testing server is a local desktop and I use Apache2.2 with MySQL and PHP (5.2.5)

Any help would be most appreciated!


Sign in to reply to this post

Jimmy Wu

It looks like this thread addresses someone's issue with regard to the cli-exe application error:

Does that situation apply for you?

Sign in to reply to this post


Thanks Jimmy. Unfortunately my problem is a cgi problem rather than cli. Sometimes I don't get any message at all. Would a reinstall of the extension be worth a try do you think?

Sign in to reply to this post

Jason ByrnesWebAssist

do you have IIS installed along side apache?

i found this thread that seams to point to an issue with having the wincache extension enabled:


open the C:\Program Files (x86)\PHP\php.ini , find the line extension=php_wincache.dll and comment it out or remove it.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...