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Database problems

Thread began 7/12/2010 1:25 pm by alizamp405574 | Last modified 7/14/2010 7:25 pm by Eric Mittman | 662 views | 3 replies |

alizamp405574

Database problems

As we discussed in another thread, our database is not collecting order & order details . The triggers settings apparently are ok , purchases do take place ok, transactions are correct, etc etc.

Could you take a look at the attached screencaptures of our DB /structures , maybe thats where the mistake was made?

I removed the server's name as well as the actual db name from the images,
the captures are of our live db.

thanks !

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Eric Mittman

In order to determine why you are not getting the details to be stored in the db we would need to examine the confirm page. You say that purchases do not take place but that transactions are correct, what do you mean by this? Please explain how your checkout is working for you now from the perspective of the user going through the checkout. If this part is not working I imagine that some of the other parts are not working as well.

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alizamp405574

This post has been deleted.

alizamp405574

Problem solved.

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Eric Mittman

Glad to hear that, was there anything in particular that you had to do to get it worked out? I'm sure that others could benefit from your experience.

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