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Email Error Message

Thread began 7/09/2010 5:25 pm by mrobben375515 | Last modified 7/19/2010 10:11 am by Jason Byrnes | 920 views | 9 replies |

mrobben375515

Email Error Message

I tried to create an email and when I uploaded it this is the error messages I get. None of the pages will display right. The url is 1to1marketing-llc.com if you want to see it. I'm not sure if you need any other files, but I've attached the mail_php.php

Warning: require_once(../../webassist/email/mail_php.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/o/n/e/onetoonemktg/html/CSSMenuWriter/cssmw_home/menu.php on line 102

Fatal error: require_once() [function.require]: Failed opening required '../../webassist/email/mail_php.php' (include_path='.:/usr/local/php5/lib/php') in /home/content/o/n/e/onetoonemktg/html/CSSMenuWriter/cssmw_home/menu.php on line 102

Attached Files
mail_php.zip
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Jimmy Wu

is the mail_php.php file located at this location?
onetoonemktg/html/webassist/email/

That should be where the file is being looked for to include.

One other thing you can try is to set up the include to be the absolute path rather than the relative path to see if that will find the file.

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mrobben375515

That's where the file is so I think some of the code got tweaked when I added the email. Universal email seems really sketchy to me, often when I try to save the email I'm formatting in DW then it goes back to the document I was adding it to and acts as though nothing was added. Could part of the code in one of the pages gotten messed up?

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Jimmy Wu

One thing you can try is to change the require_once to include_once and see if that works to fix the issue.

That's strange behavior. Try starting a new site definition and applying an email behavior there. Then edit the email and see if the same behavior is happening there.

Did you have a previous version of Universal Email installed before installing the current version?

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mrobben375515

I honestly don't even know where to change the code. It's the same error message on every page of the website, so I tried to check the globals doc because that's called for in every page, but line 102 on every file I've looked in isn't calling for anything. Is there anyone else there who might have an idea what happened? I've used universal email before and since this incident on other sites and it didn't give me this problem...

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Jimmy Wu

You would be changing the code in this file:
/CSSMenuWriter/cssmw_home/menu.php

Not entirely sure what is wrong, but sometimes different references just don't work the same on different servers, so you have to access the file a different way.

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mrobben375515

that didn't help, still stumped

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Jason ByrnesWebAssist

send a copy of the CSSMenuWriter/cssmw_home/menu.php file please.

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mrobben375515

I finally just replaced it with the file from the original PS3 download and recreated the links. Works fine now, thanks for the help.

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Jason ByrnesWebAssist

OK, glad to hear it is working.

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