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UE Javascript Error

Thread began 7/09/2010 5:05 pm by davewosborn408554 | Last modified 7/13/2010 5:04 pm by Eric Mittman | 1036 views | 3 replies |


UE Javascript Error

I'm struggling to get the correct settings to send Universal Email (4.0.1) from a Yahoo Host. Now I cannot even try the new settings for my HugnesNet ISP. I get "While executing applyServerBehavior in CreatEmailMessage_WA.htm, a JavaScript error occured". Yes, I cleared the winfilecache#####.dat file. When that failed I renamed the configuration file and uninstalled/reinstalled all extensions. It happened again when trying a very basic php file with a 1 field form and a submit button. When I click Finish it thinks for awhile, generates the email page I selected, and gives the error. There isn't even a winfilecache####.dat file to delete. I uninstalled all extensions again and only installed UE. Same error. I'm out of ideas. As best as I can tell nothing is added to the .php file. When I reopen the file, no UE server behavior was generated. I decided to try it yet again, this time using a "Dw > File > New > Blank Page > PHP > 1 column elastic, centered" page as my starting point. I deleted all the random text to make the file as small as possible. Added a form with one text field and a Submit button. Still gives the JavaScript error when I try to apply UE to the form. Minimal PHP text below:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "">
<html xmlns="">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Untitled Document</title>
<link href="oneColElsCtr.css" rel="stylesheet" type="text/css" />

<body class="oneColElsCtr">

<div id="container">
<div id="mainContent">
<h1> Main Content </h1>
<form id="form1" name="form1" method="post" action="aUETest4.php">
<label>Field One:
<input type="text" name="Field1" id="Field1" />
<input type="submit" name="Submit" id="Submit" value="Submit" />
<h2>H2 level heading </h2>
<!-- end #mainContent -->
<!-- end #container --></div>

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Eric Mittman

You mentioned that you have cleared the cache file but you also say that there isn't one there. The cache file should be in your users configuration folder for DW. The link here should point you to the correct location.


You should try renaming the configuration folder first, installing UE, then deleting the cache file. Once you do this try applying UE to a new blank php page. Please post back with the result that you get, and if you get a js error please include the entire text of the message for us to examine. Also, what is your OS and DW version?

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I did all that.

I tried it again just to be sure. Still fails.

I deleted the WinFileCachexxxxx.dat file to no avail. When I said there is none, that refers to my current situation. UE gives the error and no WinFileCachexxxx.dat file has come back yet.

I also closed Dw, renamed my config file, opened the extension manager, removed all extensions, and reinstalled them all. Still fails.

The error is "While executing applyServerBehavior in CreatEmailMessage_WA.htm a JavaScript error occured."

I'm running Dw CS4 on up-to-date Windows 7, Apache 2.2.14, MySQL 5.1.41, and PHP 5.3.1.

Just tried it yet again and only reinstalled UE 4.0.1. Got the same error and it occurs before the WinFileCache file comes back. I cannot find 'CreateEmailMessage_WA.htm' anywhere... Should I delete the 'webassist' directory from my website Root? I think that's the UE stuff.

Related Fact: Maybe my UE install is somehow flawed: eCart Checkout Wizard does NOT stop at the "Email Receipt" section. It skips from the "database settings for storing order information" directly to the "Page Designs". The documentation says "If UE is installed, eCart will provide you with this step for the email receipt". UE is installed as an extension but the Checkout Wizard does not let me do the Email Receipt stuff.

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Eric Mittman

I have opened a ticket for you on this issue. To check the status of the ticket or update it login and visit your support history.


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