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Can't get discounts to work

Thread began 6/28/2010 10:24 am by rod402164 | Last modified 6/29/2010 1:26 am by CraigR | 913 views | 8 replies |

rod402164

Can't get discounts to work

I've been trying to get a coupon code to work by following the interactive tutorial. I've followed every step but nothing happens when I click the submit button.

As a test I set up a discount that didn't need a code, so when there is any items in the cart it should discount the total by £200, this doesn't work either.

Can anyone help me please?

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CraigRBeta Tester

can you upload a screen dump of your ecart discounts tab ?

here's one for £50 off everything, (whenever there is at least 1 item in the cart).

Also, after making changes, ensure you upload the WA_eCart folder to your testing server.

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rod402164

Hi Craig,

Here you go:

I've removed the test discount so this only shows the coupon discount.

Does the domain name I'm testing under make a difference? I'm testing it on my webspace before uploading to the live site, which is on a different domain.

Cheers

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CraigRBeta Tester

ok, this should work if the session variable is set ok.

I presume the session variable is being set on the cart page, (remember it will be case sensitive.)

if you take out the session variable from the trigger, do you get the discount ?

it should work on your local testing server ok.

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rod402164

Hi Craig,

I've just redone the coupon form and now when I test it the discount is applied but doesn't get listed in the cart.

Any idea how I fix this?

Cheers

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CraigRBeta Tester

if the discount isn't showing in the cart, it's possible that the option to show details for the discounts wasn't selected in the cart wizard.
(ecart discounts repeater I think its called)

if you look in the cart page code, you should be able to confirm this

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rod402164

I figured it would be something like that.

Any idea how I add it to my cart?

Cheers

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rod402164

Hi Craig,

I've managed to fix it. I re-ran the wizard on a new page and copied and pasted the code I needed.

It might be worth looking into a way to re-run the wizard on an existing cart or make it easier to add in things like this for the next update/version of the software.

Thanks for your help.

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CraigRBeta Tester

i think that's a good idea.

post a request in the wishlist forum so the guys at Webassist can put it on their 'to do' list

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