close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Javascript error after installing into DW CS5

Thread began 6/16/2010 2:16 pm by hhelenhh375424 | Last modified 6/16/2010 5:56 pm by Jimmy Wu | 3010 views | 3 replies |

hhelenhh375424

Javascript error after installing into DW CS5

After installing all of the updated and CS5 compatible WA extensions, I get this error:

**The following translators were not loaded due to errors:
The following JavaScript error(s) occurred:
Unable to open script file
"HomeBaseDesktop:Applications:Adobe Dreamweaver CS5:Configuration:Shared:WebAssist:Library:WA_Configuration.js" (error 2).**

I have deleted the chache file per the installation issues doc and have also uninstalled the extensions (although that takes FOREVER!) and I still get the error message when I reinstall.

How can I fix this issue to be able to use my extensions? I have checked over the support area and cannot find an answer.

Thanks for your help. Mac OS 10.6, Dreamweaver CS5

Sign in to reply to this post

Jimmy Wu

Which version of CSS Sculptor are you installing? Are you installing version 3.0.1? If not, then the version is not compatible with CS5 and you should try going to your downloads and getting 3.0.1 to install.

Sign in to reply to this post

hhelenhh375424

Installed 3.01

Hello, I did download and install CSS Sculptor 3.01. I followed your compatibility guide to download and install my extensions. At first they worked and then after the last one (Latest version of Universal email) I started with the JavaScript errors. (I did delete digital pro before installing Universal email, though I HAD installed it just before I checked the compatibility guide)

I just deleted all of my extensions and now DW is really messed up. I may need to reinstall DW...I don't really want to do that if at all possible. Its a mess!

Any ideas ?
Helen

Sign in to reply to this post

Jimmy Wu

With Dreamweaver closed, if you go to the Configuration directory that you found the MacFileCache in and rename the directory to something like Configuration_back or delete the Configuration directory and then start up extension manager, this will have the effect of disabling all your extensions. Make sure you remove all the extensions and then install them again one by one and check to make sure the extension is working before going to the next install.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...