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PowerGallery works on one server but not on an othher

Thread began 6/15/2010 10:21 am by michel336265 | Last modified 6/21/2010 2:51 pm by Jimmy Wu | 1411 views | 5 replies |

michel336265

PowerGallery works on one server but not on an othher

Hi,

I have installed powergallery at two different servers :
On one off the servers powergallery is working great and at the other one nothing happens. The hosting provider off the one which does not work thinks that the problem is the PHP version they use (PHP 5.3.1).


--------------------------------------------------------------------------------------
Working version :

index.php?gallery=5&theme=dark

This one will work. On this server PHP version 5.2.13 is installed.

--------------------------------------------------------------------------------------

On the other server (other hostingprovider) :

index.php?gallery=1&theme=dark

This one will NOT work. On this server PHP version 5.3.1. is installed.

--------------------------------------------------------------------------------------

Can someone please tell me how to solve this problem.

With regards

Michel Post
The Netherlands

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Jimmy Wu

I have opened up a backend ticket to look into this issue a little more. To check your backend ticket, log in to your account at www.webassist.com and check your support history.

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michel336265

reply

hi,

do you have any idea when there will be an answer?

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Jimmy Wu

I don't see a response to the ticket from you. No progress can be made on the issue until you respond on the ticket.

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michel336265

Where should I responde?

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Jimmy Wu

Originally Said By: Jimmy Wu
  I have opened up a backend ticket to look into this issue a little more. To check your backend ticket, log in to your account at www.webassist.com and check your support history.  



Follow the instructions from my previous response to find the ticket that was opened for you.

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