Unable to include PhP variables in emails.

I have several email templates that I need to display various values from a global php include. Even though the file is included in the email template the values do not show in the email sent to the end user.

From the following code you can see where I am including the php file with the values defined however they are always blank in the email when it arrives at it's destination.

NOTE: See attached file


Server variables are visible however all include values are empty.

There must be something i'm missing but I can't figure it out. I get no errors when the email is sent yet the included values are always empty.






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Ok, I can see your trying to echo the value of the $SITEGlobal_SupportEMailLink variable from the ../../../WA_Globals/WA_Globals.php page:

<p style="padding: 0px; margin: 0px 0px 2px 0px;">If you continue to have problems logging in, please contact our <strong><?php echo( $SITEGlobal_SupportEMailLink );?></strong>.</p>


how is that defined in the WA_Globals.php page?

can you post the line from the globals page that defines that variable?

what product is this globals file you are using from?

Originally Said By: Jason Byrnes

  can you post the line from the globals page that defines that variable?  

NOTE: The values are visible from the forgotten password web page. I placed some debug text in to see if they were there and they show up just fine. They just can't be seen from the email for some reason.

Pagelink: users_EmailPW.php

$SITEGlobal_Name = "RSVTours.com";
$SITEGlobal_LongName = "RS Virtual Tours";
$SITEGlobal_SiteSubtitle = "Real Estate Showcase & Posting Services";

$SITEGlobal_SupportEMailAddress = "support@rapiersoft.com";
$SITEGlobal_SupportEMailLink = "<a href=\"mailto:". $SITEGlobal_SupportEMailAddress ."\">". $SITEGlobal_LongName ." Support (". $SITEGlobal_SupportEMailAddress .")</a>";

$SITEGlobal_SalesEMailAddress = "sales@rapiersoft.com";
$SITEGlobal_SalesEMailLink = "<a href=\"mailto:". $SITEGlobal_SalesEMailAddress ."\">". $SITEGlobal_LongName ." Sales (". $SITEGlobal_SalesEMailAddress .")</a>";

OK, I see that $SITEGlobal_SupportEMailLink is a compound value, what if you use one of the simpler variables like $SITEGlobal_SupportEMailAddress

<p style="padding: 0px; margin: 0px 0px 2px 0px;">If you continue to have problems logging in, please contact our <strong><?php echo( $SITEGlobal_SupportEMailAddress );?></strong>.</p>

Originally Said By: Jason Byrnes

  OK, I see that $SITEGlobal_SupportEMailLink is a compound value, what if you use one of the simpler variables like $SITEGlobal_SupportEMailAddress

<p style="padding: 0px; margin: 0px 0px 2px 0px;">If you continue to have problems logging in, please contact our <strong><?php echo( $SITEGlobal_SupportEMailAddress );?></strong>.</p>  

Same problem. Notice $SITEGlobal_LongName does not show up either (it is not a compound variable, just a string) however it shows just fine from the page that sends the email <see the forgot password page link in previous post>.

can you send a copy of the users_EmailPW.php page so I can take a look

Originally Said By: Jason Byrnes

  can you send a copy of the users_EmailPW.php page so I can take a look  

NOTE: I have several pages that send emails (contact pages, registration pages, email password page) and all the pages have the same problem with included values.


See attached file for the email password page.

sorry, one more file I would like you to send so I can examine the code:
webassist/email/waue_users_EmailPW_1.php

Originally Said By: Jason Byrnes

  sorry, one more file I would like you to send so I can examine the code:
webassist/email/waue_users_EmailPW_1.php  

See attached file.

Hmmm....


Notice the FROM address and SUBJECT are both included values.

$MailFrom = $SITEGlobal_SupportEMailAddress;
$MailSubject = $SITEGlobal_LongName. " Account Information";


BOTH of these values show correctly in the email I receive when using the forgotten password page. However any includes in the message body are missing.


Header:

From: support@rapiersoft.com
Subject: RS Virtual Tours Account Information


Body:

<missing name> Account Information


If you continue to have problems logging in, please contact our <missing email link>.

Make sure to include in the email as much information as you can about your account.