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Activation Problems - Firewall

Thread began 6/08/2010 7:31 pm by katclif268965 | Last modified 6/08/2010 7:43 pm by Jimmy Wu | 859 views | 1 replies |


Activation Problems - Firewall

Received a new computer, and installed WebAssist Professional. Now, it must be activated.

Error message:
Unable to connect to server. Your firewall or anti-virus software is blocking the online application. Disable all firewall and anti-virus software and try again. If you continue to have problems, submit a Technical Support request.

Additional information:
Our IT department advises that the Firewall will continue to block the online activation, and that it needs to be taken care of in another manner. Thank you.

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Jimmy Wu

I have opened a backend ticket for you so we can get some additional information from you. To check this backend ticket, log in to your account at and check your support history.

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