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Checkout Wizard WA_Universal_Email Error

Thread began 5/30/2010 10:57 pm by mora398588 | Last modified 6/08/2010 12:37 pm by Jimmy Wu | 1452 views | 4 replies |

mora398588

Checkout Wizard WA_Universal_Email Error

I experienced an error when I was attempting to create my checkout files. When I finished the wizard, the system was creating the necessary files until I ran into a javascript error which stated that it could not find the WA_Universal_Email folder and canceled the entire process.

I know for a fact that my computer has the necessary files, including the WA_Universal_Email folder. In addition, I also have the new UE files and folder (webassist folder).

Have you experienced this issue before with other users? Does having both versions of UE in my root folder cause problems with eCart or the checkout wizard process?

Thank you for any assistance you may be able to offer.

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this_is_me

same thing here

I updated to Universal Email 4 and get an Error (see screenshot 338) something like "cannot find Universal Email.htm"
But it is installed. (screenshot 340). Also it does not create the Paypal pages...

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Jimmy Wu

It looks like this user was able to resolve the issue by uninstalling and re-installing the extensions:
showthread.php?t=12460

Can you try the same and see if that works?

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mora398588

Thank you for the information. It took a couple of times to delete and then reinstall the extensions, but I got it to work.

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Jimmy Wu

Great to hear it. If you run into any additional issues, feel free to open a new thread.

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