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New laptop - New Installation

Thread began 5/28/2010 9:30 am by a2d | Last modified 5/28/2010 10:10 am by a2d | 1528 views | 6 replies |

5/28/2010 9:30 am | #1 a2d

New laptop - New Installation

I am changing laptops and would like to know do I have to uninstall every extension I have from webassist before installing and using on my new laptop? I am in the process of transferring and installing programs now. Is anyone able to answer this?

Thanks,
Ernie

5/28/2010 9:34 am | #2 Jason ByrnesWebAssist

The extensions can be installed on up to 2 computers at a time, you will not need to uninstall them from the other laptop unless:
1) You are not keeping it
or
2) you have the extensions installed on a desktop or other computer as well.

5/28/2010 9:39 am | #3 a2d

I have them installed on my business desktop too...

so I will uninstall :(

Question? Could I just uninstall the adobe suite after deactivating it so it would be one uninstall rather than 15-20 long uninstalls? or does each extension have to be uninstalled individually in order for it to work

5/28/2010 9:46 am | #4 Jason ByrnesWebAssist

the quickest way to uninstall is to delete the configuration folder.

see the following pdf for details on where the configuration folder is.

in your case, delete the whole folder rather than just the dat file inside it.

5/28/2010 9:53 am | #5 a2d

No attachment attached.

Can you re-attach

5/28/2010 9:57 am | #6 Jason ByrnesWebAssist

sorry, here's the link:
common_installation_issues.pdf

5/28/2010 10:10 am | #7 a2d

Thanks, that was much easier

I thought I was going to be uninstalling extensions for 2 days at the rate it was going.

Ernie

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