close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

CS3 / CS5 hangs on preview

Thread began 5/25/2010 4:53 am by this_is_me | Last modified 6/02/2010 12:03 am by this_is_me | 1110 views | 7 replies |

this_is_me

CS3 / CS5 hangs on preview

feeling bored, because no progress here: Data Assist Wizard hangs on Step2 while preparing the preview.
I had hoped that in CS5 this bug has been eliminated, but no joy.
This window stops CS5 completely. Has to be killed, same way as CS3.

Sign in to reply to this post

Jason ByrnesWebAssist

Are you selecting to use a template on the first page?

If so, try not using a template.

There may be a problem with the template that is causing issues with the preview creation.

If the preview is working without a template, double check that the template is correct.

I have seen issues like this arise if there is javascript on the page causing error.

Sign in to reply to this post

this_is_me

yes I created a template

yes, I created a template using Eric Meyer's CSS Sculptor and I bought it because I thought these two extensions will play together well, since they are from the same source - WebAssist?
Why would the use of a template kill Dreamweaver in activated preview mode??

Sign in to reply to this post

Jason ByrnesWebAssist

The extensions will play nicely together. The template may break the preview if there is javascript added that has errors in it.


a good test is to create a page from the template and open it in IE7 or 8. Make sure to set IE to display a warning about every script error.


you can also try opening the page in Fire Fox, then opening the error console to see any errors that are reported.


If you can send a copy of the template and any supporting Image files, javascipt files and css, I can reproduce the problem on my end and determine the cause of the issue.

Sign in to reply to this post

this_is_me

Thanks for your prompt reply

I could not find errors in the template, neither IE nor FF or Opera. May I attach the zipped Template here?

Attached Files
myTemplate.zip
Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php

Sign in to reply to this post

this_is_me

Originally Said By: Jason Byrnes
  I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php  



Hmm, for days now no reaction. Have I missed something?

Sign in to reply to this post

this_is_me

got a call yesterday

thanks to Jason it seems there is a solution on this. In my (maybe special) case I use a Linux / SAMBA / LAMP testing server in a LAN environment. And if you use a site definition like

\\testing.server\path_to\project.directory

it seems that Preview in the Wizard (Step 2) cannot work. So we changed it to

W:\project.directory

using network drives in Windows (ver7/64) and it works fine now. No idea why this makes a difference but so it was.

Thanks again, Jason for your time and pointing in the right direction.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...