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No internet connection detected

Thread began 5/24/2010 2:04 pm by smorin315817 | Last modified 7/29/2011 5:25 pm by webmaster428800 | 2123 views | 19 replies |

smorin315817

No internet connection detected

I am having issues activating my plugins for CSS menu writer and Sculptor. I have de-activated my anti-virus and even removed my anti-virus from my computer. I also adjusted the Windows firewall settings to make sure that I was not blocking Dreamweaver from the internet. I have refreshed and repaired my connection many times. But all the same result. The activation process starts with the error that no internet connection is detected, and then after I put in my serial number, it says it can't activate due to no connection. How can I fix this problem? Thanks for you help.

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Jimmy Wu

I have opened up a backend ticket to get more information from you. To check you backend ticket, log in to your account at www.webassist.com and check your support history.

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smorin315817

Thank you Jimmy!

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Jimmy Wu

No problem. I've sent you the license file in the backend ticket. So if you have any other issues regarding the license, please respond in the ticket.

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campusteez414185

Dreamweaver Internet Connection problems

Hello... I just came across this thread and was wondering if you could help me with this same problem.. I am trying to enter my API information into a WebAssist extension but Dreamweaver keeps saying that "No internet connection is detected." Please let me know if there's something I can do to solve this problem...

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smorin315817

The support team helped me through this campusteez, hopefully they have contacted you already about this. But everything is working great for me now. If they don't, I will go back in my old emails and gladly give you the instructions they gave me.

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Jason ByrnesWebAssist

campusteez, what extension are you working with? You mention API Information, so I want to make sure where on the same page.

API Information would be for the PayPal Buttons extension, for entering the PayPal API.

Or do you mean license activation?

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campusteez414185

Originally Said By: Jason Byrnes
  campusteez, what extension are you working with? You mention API Information, so I want to make sure where on the same page.

API Information would be for the PayPal Buttons extension, for entering the PayPal API.

Or do you mean license activation?  





It's for the PayPal Buttons extension... I already did the license activation with the number I received through email.

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Jason ByrnesWebAssist

I think there may have been a problem with our servers that has since been resolved, can you try again an let me know if you are still having problems.

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campusteez414185

I just tried again and the same message came up

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