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ecart product that can't be shipped

Thread began 5/22/2010 6:29 pm by mkoch217778 | Last modified 5/24/2010 10:21 am by Jimmy Wu | 842 views | 1 replies |


ecart product that can't be shipped

I have the problem that I have some products that can't be shipped because of their dimensions and freight forwarding options. That's why I need to put an order of a customer on hold and not charge his credit card (pretty much redirect him to another page) if a specific product in his order is not possible to ship. I setup a field already that determines if a product can be shipped or not however I am not sure how best to go from here?
Thank you for your help

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Jimmy Wu

To store sensitive information like credit card information on your database, you would need to go through PCI certification. This is a costly and timely procedure, so I wouldn't recommend it. The easiest way to workaround this issue it to just check on the add to cart page if the product is going to be unable to ship currently and notify the user on the add to cart page. Then you could have a button that would forward them to a mailing list (instead of the add to cart button) to notify them when the product would be available for shipping.

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