ecart product that can't be shipped
I have the problem that I have some products that can't be shipped because of their dimensions and freight forwarding options. That's why I need to put an order of a customer on hold and not charge his credit card (pretty much redirect him to another page) if a specific product in his order is not possible to ship. I setup a field already that determines if a product can be shipped or not however I am not sure how best to go from here?
Thank you for your help