Upload fine on localhost, won't upload in production

I have spent hours trying to figure out why these files work on my localhost and won't work in production. I'm sure it is something dumb. None of my other clients have this problem even though they are at the same ISP.
. The files are not uploaded and the database is not written to in Insert or Update.
. The upload code is positioned before the Update/Insert code.
. I checked it line by line with another client who uploads 2 files on one form, no real differences.
. I downloaded the latest version of DFP and DataAssist, removed both extensions and installed the new version, and then re-did the upload fields in both files.

I have included a zip file with related files.

Since it works locally, it is probably not a scripting problem, but rather a server problem.

The first thing i would check is the the Images/Artists/ folder that the files are being uploaded to exists on the server, and that it has read write permissions for all users.

if the Images/Artists/ folder does not exist on the server, you should create it.

Then in the files panel set the view dropdown to remote view.

Right click the Images/Artists/ folder and select set permissions. make sure that all three users have read and write permissions on that folder.


If upload is still not working, we'll have to troubleshoot further.

First, on the insert page, change line 56:
$WA_redirectURL = "artists_Detail.php";

to:
$WA_redirectURL = "";

Next add the following at line 1:

<?php 

error_reporting(E_ALL);

ini_set('display_errors','on');

?>

finally, on the bindings tab, expand the Uploaded Files Global status group and add the debug info binding to the page.

post back any php errors that are occurring and the debug info aafter trying a test.

1. The permissions on the directory are 757 the same as all the clients I have.
2. I put the debug code in but nothing happens and I am still redirected to the detail page even though the word detail does not appear in the code anywhere. I zipped the file and attached it.

1) 766 is the minimum privilege you can use.

757 denies write permission of the user / group (see screen shot 1)

766 allows write for all users (see screen shot 2)


2) it looks like you renamed the file to artists_Inserttest.php, but the form action is still set to post to artists_Insert.php:

<form action="artists_Insert.php"


change that to:

<form action="artists_Inserttesst.php"

Warning: copy(\Images\Artists\4502696f452fa4d1a67fbdce5cadb68f_tmp.jpg) [function.copy]: failed to open stream: No such file or directory in \\nawinfs02\home\users\web\b712\rh.loadingdock\WA_DigitalFilePro\HelperPHP.php on line 98

Warning: copy(\Images\Artists\cfdc3e7632d08a521a7b272b4f4ea787_tmp.jpg) [function.copy]: failed to open stream: No such file or directory in \\nawinfs02\home\users\web\b712\rh.loadingdock\WA_DigitalFilePro\HelperPHP.php on line 98

I can't change the 757 to 766 at this ISP but am confused as to why it needs to be that since all my other DFP customers are 757 and they work.

I attached the HelperPHP.php file.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php

I found this thread in a google search and hoped maybe I would find the answer.
I am suddenly having this issue on a few clients.
It was working fine and then stopped.
I followed the above and was not able to see anything that stuck out.

Maybe if we can resolve it on one, I can fix it on the rest.

It looks like a permissions error on the folder you are trying to upload to. If you give me FTP access then I could debug more, but I'd guess this is a folder permissions issue.

Well I had to set it to 777 and it worked. Now the other one will upload an image but not a pdf or a doc.

I can't seem to find the posts_insert.php page on that site. My guess is that it is a file size issue and you may have to alter the php.ini file to allow larger files, but I couldn't debug without finding the page on the site.