close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Checkout Wizard Errors

Thread began 5/14/2010 11:17 pm by jack372145 | Last modified 5/17/2010 8:14 pm by Eric Mittman | 956 views | 4 replies |

jack372145

Checkout Wizard Errors

I am running Dreamweaver CS4 and eCart 5.0.1 on a Windows Vista machine. I have used the other modules such as eCart Object, Display Manager and the other buttons without any problems, but the Checkout Wizard is the first thing that has caused problems. As I'm going through the wizard, after choosing the shipping provider I get an error message. If I start over and uncheck the I will provide shipping checkbox it will proceed through the end of the wizard. When I click the Finish button, I get a different error message. I am attaching a series of screen shots in a zip file to describe what I'm doing. I appreciate any help you can give me.

Attached Files
Error1.zip
Error2.zip
Sign in to reply to this post

jack372145

Actual Error Messages

The actual error messages are: First senario - While executing onClick in WA ecart CheckoutWizard.htm, the following Javascript error(s) occurred:

At line 533 of file "C:\program Files (x86)\Adobe\Adobe Dreamweaver CS4\Configuration\Shared\WebAssist\eCart\WA eCart ship_Shared.js":
gVENDOR_INFO.Parameters[tParamInfo[0]] has no properties

Second senario - While executing onClick in WA ecart CheckoutWizard.htm, the following Javascript error(s) occurred:

At line 1720 of file "C:\program Files (x86)\Adobe\Adobe Dreamweaver CS4\Configuration\Shared\WebAssist\eCart\ChWizJS\Orders.js":
ActivePreset[0][x][0] has no properties

View the zip files to see screen shots of the senarios that led to the error messages.

Sign in to reply to this post

Eric Mittman

Have you tried deleting the cache file to see if that clears up the error? Here are the steps that you can take for this:

common_installation_issues.pdf

If you continue to have this problem after clearing the cache file there might be a problem with your configuration. If this is the case you will need to follow these steps to undo any corruption that may have taken place.

showpost.php?p=12293&postcount=2

If you continue to have these errors after trying both of these please let us know so we can look into this further.

Sign in to reply to this post

jack372145

Checout Wizard Errors

Eric,
Just deleting the cache file did not help, but renaming the configuration folder, uninstalling WebAssist extensions and re-installing them seems to work. The wizard completed correctly and created the forms. Thank you so much for your help.
Jack

Sign in to reply to this post

Eric Mittman

I'm glad to hear that you got it worked out. Problems like this will happen from time to time when you are working with DW so it is good to be familiar with the steps needed to resolve these types of issues.

If you are interested in learning more about DW and js errors here is a nice kb article from Adobe on the subject:

tn_19105.html

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...