close ad
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


Step 3 problem

Thread began 5/14/2010 10:20 am by david403594 | Last modified 5/17/2010 10:01 am by Jason Byrnes | 1007 views | 1 replies |


Step 3 problem

I'm getting this error: ERROR: Failed to save the settings in the database. Please verify your database connection.

I've read the other posts. When I go and look at the database via phpMyAdmin there are no tables. We these suppose to be created for me? When I try to go back and start over I get a message that Step 2 has already been completed?

One other quick question. I just took everything from the folder PowerStore300 and placed it all in the htdocs directory on my server. Is that correct or should I have left everything in the PowerStore300 folder and loaded it as a directory. I'm asking this because I'm planning on having the gallery and the CMS running too.

New note....
How long does it usually take for someone to get back to me. I've ready other posts where it sounds like people are giving up on this. If this product doesn't work I need to know. It seems like there is a problem that needs to be fixed at every step.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...