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Transaction Not Completed - PLEASE Help!

Thread began 5/07/2010 4:44 pm by kevin.preston332611 | Last modified 5/10/2010 3:08 pm by Jason Byrnes | 831 views | 3 replies |

kevin.preston332611

Transaction Not Completed - PLEASE Help!

Hi,

H have a site www.sugarforkids.co.nz which was working fine.

I made an update to add a new page now when you get to the final stage (after returning from PayPal) to confirm you order (confirm.php) and click checkout you get the "Transaction Not Completed". I can figure out why this is happeneing.

PLEASE HELP!!!!!!!!!!!!!!

Cheers,
Kevin.

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Jason ByrnesWebAssist

Is this power store 3?

If so add the following code to the PP-checkout_failure.php page after the <body> tag, this will return the full request and full response from the gateway to use for troubleshooting.

Please strip out any sensitive information form the full request and response, like Credit card number or Paypal API then post the information back for us to examine.

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kevin.preston332611

Thanks

Yes, I did that and dicovered that there was a conflict in the currency settings. Once I set all options on both sides (Power Store and PayPal) then all went through.

Cheers,
Kevin.

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Jason ByrnesWebAssist

Excellent, glad to hear it is working for you.

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